CAREERS

Responsibilities:

• Underwrite and process mid-term adjustment requests, answer coverage-related questions, price indications, and resolve billing issues.
• Contact customers for reviewing and gathering information on new business submissions, renewal reviews, and policy change requests to ensure Underwriting has complete and accurate information to review.
• Become an expert on Medical Protective's online application. Able to walk agents through the steps required to complete an application online.
• Provide technical support to our regional underwriting teams.
• Report analysis and resolution.
• Decision within assigned authority.
• Process high volume, time sensitive transactions.
• Data entry, initial analysis, and account set up transactions.
• New projects - system testing and reporting.
• Special projects, mass adjustments, and/or maintenance changes.
• Required to complete/maintain licensing requirements and insurance industry education.
• Participate on teams, which develop and coordinate the implementation of new procedures, to enhance the effectiveness of customer service operations.
• Other duties as assigned.

Qualifications:

Required:
• BA/BS in business or related field preferred
• Proven ability to work on a team or operate independently
• Outstanding interpersonal, oral and written communication skills
• Ability to succeed in high volume environments requiring personal organization, multitasking, and regular reprioritization with short turnaround time on items of high impact
• Experience in researching and accurately resolving technical subject matter while working under pressure and within time constraints
• Strong customer service skills for use with internal and external customers with ability to effectively handle incoming calls and deal with difficult situations
• Comfort with a structured, process-based approach to underwriting, including limitations in levels of authority. Authority level increases with increasing competence.
• Attention to detail and thoroughness with strong documentation skills
• Mandatory computer skills (Outlook, Word, Excel, PowerPoint, Internet). Advanced understanding of Excel or Access is a plus
• Must be able to obtain Property & Casualty Insurance License
• May be required to work from 10:30 AM - 7:00 PM

Desired: These qualifications will differentiate candidates:
• 2-5 years of relevant experience
• Basic knowledge of insurance industry and product lines
• Knowledge of medical or dental terminology
• Additional computer skills (AS400, Siebel, Imaging Systems, Web-based applications, TARABS, Lotus Notes)

Contact Information:
To submit resume for consideration, please send cover letter and resume to: medprojobs@medpro.com.

General:
Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a Medical Protective Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at Medical Protective - it depends upon the facts and requires a legal analysis.

Responsibilities:

• Provide the Clinical Risk Management Team with ongoing updates related to industry trends in risk identification tools.
• Enhance, expand, and maintain the Clinical Risk Management research site with cutting-edge industry information.
• Provide research information and presentations for the Clinical Risk Management Team's use in strengthening customer relationships.
• Outline, organize, plan, and execute on the development of new Clinical Risk Management products and services for all lines of business, including physicians, dentists, healthcare professionals, facilities and hospitals.
• Assist the Clincial Risk Management Team in educating insureds and independent agents regarding clinical risk management issues.
• Maintain several database programs for tracking large groups, hospital clients, claims coding, EMR programs, etc.

Qualifications:

• Degree and/or experience in education, research, analytics with some clinical experience, such as nursing
• Strong analytical and organizational skills
• Insurance industry and medical malpractice product knowledge, with focus on loss control for healthcare exposures
• Advanced PC skills in Windows, Word, Excel, and PowerPoint
• Experience with Business Objects and Crystal Reports a plus
• Quality/Six Sigma Training a plus

Contact Information:
To submit resume for consideration, please send cover letter and resume to: medprojobs@medpro.com.

General:
Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a Medical Protective Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at Medical Protective - it depends upon the facts and requires a legal analysis.

Responsibilities:

• Underwrite and process mid-term adjustment requests, answer coverage related questions, price indications, and resolve billing issues.
• Contact customers for reviewing and gathering information on new business submissions, renewal reviews, and policy change requests to insure underwriting has complete and accurate information to review.
• Become an expert on Medical Protective's online application. Able to walk agents through the steps required to complete an application online.
• Provide technical support to our regional underwriting teams.
• Report analysis and resolution.
• Decision within assigned authority.
• Process high volume, time sensitive transactions.
• Data entry, initial analysis and account set up transactions.
• New projects - system testing and reporting.
• Special projects, mass adjustments, and/or maintenance changes.
• Must be able to stay in compliance by completing insurance industry education and maintaining licensing requirements.
• Participate on teams, which develop and coordinate the implementation of new procedures, to enhance the effectiveness of customer service operations.
• Other duties as assigned.

Qualifications:

Required:
• BA/BS in business or related field preferred
• Proven ability to work on a team or operate independently
• Outstanding interpersonal, oral and written communication skills
• Ability to succeed in high volume environments requiring personal organization, multitasking, and regular reprioritization with short turnaround time on items of high impact
• Experience in researching and accurately resolving technical subject matter while working under pressure and within time constraints
• Strong customer service skills for use with internal and external customers with ability to effectively handle incoming calls and deal with difficult situations
• Comfort with a structured, process-based approach to underwriting, including limitations in levels of authority. Authority level increases with increasing competence.
• Attention to detail and thoroughness with strong documentation skills
• Mandatory computer skills (Outlook, Word, Excel, PowerPoint, Internet). Advanced understanding of Excel or Access is a plus

Desired: These qualifications will differentiate candidates:
• 2-5 years of relevant experience
• Basic knowledge of insurance industry and product lines
• Knowledge of medical or dental terminology
• Additional computer skills (AS400, Siebel, Imaging Systems, Web-based applications, TARABS, Lotus Notes)

Contact Information:
To submit resume for consideration, please send cover letter and resume to: medprojobs@medpro.com.

General:
Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a Medical Protective Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at Medical Protective - it depends upon the facts and requires a legal analysis.

Responsibilities:

• Provide excellent customer service to our insureds and all business teams relating to the management of all payments and aged receivables.
• Individually responsible for assigned regional books of business with regards to policy accounts for individuals and groups.
• Required to work in team environment to develop streamlined processes, drive efficiencies, and provide backup support.
• Coordinate with business teams to resolve customer inquiries with urgency, accuracy, and professionalism to ensure customer satisfaction.
• Prioritize and manage multiple assignments, including special projects assigned.
• Participate on cross-functional teams to enhance business processes and systems while ensuring Cash Application representation.

Qualifications:

• High school graduate or equivalent
• BA/BS preferred or relevant experience
• The ideal candidate will have 3-5 years of insurance and/or accounting experience
• Strong communication, analytical, and organizational skills
• Strong PC skills. Must be proficient in Microsoft Office software (Word, Excel, Outlook).
• Ability to effectively handle multiple tasks simultaneously and work independently or in a team environment
• Proven customer service excellence
• Strong math skills with a proven knowledge of basic accounting practices
• Ability to identify and drive process improvements
• Capability to coordinate with the Information Technology Department to define project requirements, perform system testing, and coordinate a complete implementation

Contact Information:
To submit resume for consideration, please send cover letter and resume to: medprojobs@medpro.com.

General:
Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a Medical Protective Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at Medical Protective - it depends upon the facts and requires a legal analysis.

Responsibilities:

• Test stage system bug fixes and system enhancements.
• Pro-actively collect market intelligence from Sales Team and populate information in Centric.
• Manage large network relationships within tool.
• Work with Sales Team to solve account ownership conflicts.
• Distribute incoming quote requests.
• Manage canned Centric data integrity reports and investigate issues and solutions.

Qualifications:

• BA/BS student with 1 year of college in business or related field, with 3.0 or better GPA
• Strong communication and analytical skills
• Ability to work effectively in a team environment or independently
• Proven ability to multi-task and grasp new concepts
• Strong PC skills to include Word, Excel, and PowerPoint
• Ability to commit to at least 1 year of service in the Fort Wayne, IN, office while continuing education
• Ability to work an aggressive part-time schedule during the school year.

Contact Information:
To submit resume for consideration, please send cover letter and resume to: medprojobs@medpro.com.

General:
Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a Medical Protective Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at Medical Protective - it depends upon the facts and requires a legal analysis.

Responsibilities:

• Primary Responsibilities:
  • Perform Clinical Risk Management education seminars on a regular basis.
  • Provide Clinical Risk Management consultations for insureds as needed, both medical, dental and hospital based clients.
  • Identify ways to leverage risk expertise & industry knowledge to provide a marketing advantage.
  • Assist the sales team members to address customer specific Clinical Risk Management needs.
  • Assist in the development of new and maintain existing business by engaging with customers and associates.
  • Develop relationships that will strengthen ties with customers or prospects.
  • Organize, plan and execute on-site (or phone) reviews of customers / prospects.
• Additional Responsibilities:
  • Assist in developing criteria on which risk management reviews are based.
  • Prepare client specific reports using a standardized reporting template for consistency.
  • Respond to inquiries by insureds on Clinical Risk Management issues with appropriate documentation.
  • Contribute to clinical risk management publications as needed.
  • Identify and develop marketing opportunities to leverage Clinical Risk Management expertise to enhance customer touch points on an ongoing basis.
  • Identify opportunities to reduce, eliminate or outsource activities of the department allowing for improved efficiency and productivity.

  Qualifications:

  • B.S. degree and/or experience in clinical nursing area
  • CPHRM designation desired
  • Minimum 5-8 years of experience in the health care industry, preferably in clinical risk management
  • Excellent presentation skills
  • Strong verbal and written communication skills
  • Knowledgeable about loss control approaches for medical and dental exposures
  • Proven networking abilities
  • Travel required
  • Insurance industry and medical malpractice product knowledge, with focus on loss control for medical and dental exposures
  • Some experience in a healthcare facilities environment
  • Sales and marketing experience
  • Advanced PC Skills in Windows, Word, Excel, PowerPoint

  Contact Information:
  To submit resume for consideration, please send cover letter and resume to: medprojobs@medpro.com.

  General:
  Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a Medical Protective Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at Medical Protective - it depends upon the facts and requires a legal analysis.

Responsibilities:

• Confirm coverage and then manage claims and suits brought against policyholders.
• Able to interpret, analyze, and resolve coverage issues.
• Select legal counsel.
• Able to manage the litigation with outside counsel.
• Manage litigation costs, both fees and expenses.
• Post reserves for both loss and ALE.
• Resolve cases, via settlement, dismissal or trial.
• Negotiation.
• Service to insureds, assist where possible in sales and retention efforts of sales force.
• Other activities required of a front line claims person.

Qualifications:

• Minimum of five years of claim experience, preferably professional liability or other liability claims.
• Prefer bachelor's degree, but, will consider less, if the candidate possesses other, pertinent industry experience.
• Other degrees, including J.D. and/or nursing. are a plus

Contact Information:
To submit resume for consideration, please send cover letter and resume to: medprojobs@medpro.com.

General:
Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a Medical Protective Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at Medical Protective - it depends upon the facts and requires a legal analysis.

Responsibilities:

• Expert decision making, risk selection, and portfolio management of new and renewal lawyers business for all account sizes and complexity to meet or exceed the Company’s return on equity objectives.
• Negotiate account terms and conditions.
• Final risk analysis and rating within specific account responsibility and authority levels.
• Assist in setting up operations and processing for new line of business and special programs which require unique rating techniques and policy language modifications.
• Support establishment of sound underwriting processes and procedures, including compliance with state regulations.
• Maintain strong account and independent agent relationships through direct communication, audits, on-site visits, and training.
• Information gathering for book analyses.
• Other duties as assigned.

Qualifications:

• BS/BA or equivalent experience.
• Minimum of five years experience specific to underwriting legal malpractice risks
• Demonstrated ability to work independently and as a team member
• Excellent written and verbal communication skills
• Strong analytical, negotiation, and organizational skills
• Strong PC and Microsoft Office Suite skills
• Excellent communication and customer service skills
• Must be able to obtain Property & Casusalty insurance license
• 8-10 years legal malpractice experience preferred

Contact Information:
To submit resume for consideration, please send cover letter and resume to: medprojobs@medpro.com.

General:
Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a Medical Protective Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at Medical Protective - it depends upon the facts and requires a legal analysis.

Responsibilities:

• Underwrite and process mid-term adjustment requests, answer coverage-related questions, price indications, and resolve billing issues.
• Contact customers for reviewing and gathering information on new business submissions, renewal reviews, and policy change requests to ensure Underwriting has complete and accurate information to review.
• Become an expert on Attorney Protective's online application. Able to walk agents through the steps required to complete an application online.
• Provide technical support to our regional underwriting teams.
• Report analysis and resolution.
• Decision within assigned authority.
• Process high volume, time sensitive transactions.
• Data entry, initial analysis, and account set up transactions.
• New projects - system testing and reporting.
• Special projects, mass adjustments, and/or maintenance changes.
• Must stay in compliance, completing insurance industry education and maintain licensing requirements.
• Participate on teams, which develop and coordinate the implementation of new procedures, to enhance the effectiveness of customer service operations.
• Other duties as assigned.

Qualifications:

Required:
• BA/BS in business or related field preferred
• Proven ability to work on a team or operate independently
• Strong analytical and organizational skills
• Willingness to pursue additional training and/or complete course work a plus. (i.e. CPCU, RPLU)
• Outstanding interpersonal, oral and written communication skills
• Ability to succeed in high volume environments requiring personal organization, multitasking, and regular reprioritization with short turnaround time on items of high impact
• Experience in researching and accurately resolving technical subject matter while working under pressure and within time constraints
• Strong customer service skills for use with internal and external customers with ability to effectively handle incoming calls and deal with difficult situations
• Comfort with a structured, process-based approach to underwriting, including limitations in levels of authority. Authority level increases with increasing competence.
• Attention to detail and thoroughness with strong documentation skills
• Mandatory computer skills (Outlook, Word, Excel, PowerPoint, Internet). Advanced understanding of Excel or Access is a plus

Desired: These qualifications will differentiate candidates:
• 2-5 years of relevant experience
• Basic knowledge of insurance industry and product lines
• Knowledge of legal terminology
• Additional computer skills (AS400, Siebel, Imaging Systems, Web-based applications, TARABS, Lotus Notes)

Contact Information:
To submit resume for consideration, please send cover letter and resume to: medprojobs@medpro.com.

General:
Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a Medical Protective Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at Medical Protective - it depends upon the facts and requires a legal analysis.