Current openings

Fort Wayne, IN

Job Title
Job Function
Location
Associate Underwriter
Underwriting
Fort Wayne, IN
 

Responsibilities:

  • Provide support for MedPro Group agents via phone calls, emails, and faxed requests.
  • Receive, research, document, and resolve all customer inquiries/requests with accuracy and professionalism to ensure profitability and customer satisfaction
  • Underwrite and process mid-term adjustment requests, answer coverage related questions, price indications, and resolve billing issues
  • Work with independent agents to review and gather needed information for new business submissions and renewal reviews. Work with agents and direct customer to evaluate policy change requests to insure underwriting has complete and accurate information to review
  • Become an expert on MedPro's online application; walk agents through the steps required to complete an application online
  • Provide technical support to our regional underwriting teams
  • Report analysis and resolution
  • Decision within assigned authority
  • Process high volume time sensitive transactions
  • Data entry, initial analysis and account set up transactions
  • New projects - system testing and reporting
  • Special projects, mass adjustments, and/or maintenance changes
  • Required to complete/maintain licensing requirements and insurance industry education
  • Participate on teams, which develop and coordinate the implementation of new procedures, to enhance the effectiveness of customer service operations

Qualifications:

  • High school diploma or equivalent
  • Proven ability to work on a team or operate independently
  • Outstanding interpersonal, oral and written communication skills
  • Succeeds in high volume environments requiring personal organization, multitasking, & regular reprioritization with short turnaround time on items of high impact
  • Experience in researching and accurately resolving technical subject matter while working under pressure and within time constraints

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analysis.

Facilities Maintenance Technician
Facilities
Fort Wayne, IN
 

As the nation's first provider of healthcare liability insurance, MedPro Group has protected the healthcare community since 1899. MedPro offers customized insurance, claims and risk solutions. With an A++ rating from A.M. Best, they protect over 240,000 professionals and facilities across the country. Visit www.medpro.com to learn more.

Responsibilities:

  • Conduct routine inspections of premises and equipment
  • Evaluate, repair and maintain plumbing, electrical and HVAC systems in the building
  • Perform preventative maintenance
  • Handle basic repairs and maintenance
  • Oversee contractors when professional repairs are necessary
  • Diagnose mechanical issues and take necessary steps to correct them
  • Repair furniture and other equipment as necessary
  • Assist with the moving and relocation of office furniture (may require heavy lifting)
  • Complete weather related duties (snow and ice removal etc.)
  • Assist in Dock deliveries and stock all supplies to the basement and proper storage areas
  • Run company errands as directed (HVAC parts, electrical, Plumping etc.)
  • Perform other work related duties as assigned

Qualifications:

  • High school diploma or equivalent
  • Proven experience as a maintenance worker or other similar position, preferably in a corporate setting
  • Basic working knowledge of HVAC, plumbing, and electrical systems
  • Experience working with tools, including hand and electrical tools
  • Ability to read and utilize technical manuals and drawings
  • Excellent communication and interpersonal skills

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analysis.

Accounts Receivable Representative II
Finance
Fort Wayne, IN
 

As the nation's first provider of healthcare liability insurance, MedPro Group has protected the healthcare community since 1899. MedPro offers customized insurance, claims and risk solutions. With an A++ rating from A.M. Best, they protect over 240,000 professionals and facilities across the country. Visit www.medpro.com to learn more. This role will ensure accurate billing, proper application of customer payments, identify accounts with past due balances and perform all account follow-ups.

Responsibilities:

  • Initiates cancellation processes and collection activities such as sending follow-up inquiries, negotiating with past due accounts, and referring accounts to managers for collection proceedings
  • Manages all customer account inquiries from customers or agents to resolve any account discrepancies
  • Coordinates with internal departments to conduct research and resolve transaction discrepancies that result in billing issues
  • Proposes enhancements to accounts receivable standard operating procedures
  • Will be a subject matter expert regarding Accounts Receivable processes
  • Performs complex account audits/analysis
  • Special projects as assigned by manager
  • Perform other work related duties as assigned

Qualifications:

  • Bachelors Degree in Finance, Accounting or Business
  • 2+ years of Insurance Industry experience
  • 2+ years of Accounts Receivable Management experience
  • Extensive customer service experience
  • Ability to maintain complete confidentiality and discretion in business relationships with customers and agents
  • Motivated, adaptive and able to manage multiple priorities
  • Ability to deal effectively and collaborate with all employees and external business contacts while conveying a positive, service oriented attitude
  • Strong communication skills (interpersonal, written and electronically)
  • High attention to detail with a quality focus
  • Ability to work well in a team environment
  • Advanced analytical and audit experience
  • The ability to demonstrate and share depth of knowledge and skills regarding business systems and processes
  • Advanced experience in Excel required, including Macros, pivot tables, etc.

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analysis.

Actuarial Analyst
Actuarial
Fort Wayne, IN
 

This role provides support for rate making analyses, rate filings, large account pricing, implementation of pricing & data tools and template automation.

Responsibilities:

  • Using Access, Excel and Alteryx (data software) programs to maintain data for state rate reviews
  • Preparing templates and performing analysis for state rate reviews
  • Preparing required data, templates and rate factor files for state rate filings
  • Pricing large groups and programs
  • Review competitor rate filings, log activity, record rate data and update team on competitor initiatives
  • Automate processes in Excel templates using Visual Basic for Applications
  • Support the actuaries / actuarial department with ad hoc data requests and analysis as required

Qualifications:

  • BS in Actuarial Sciences, Mathematics, Statistics or relevant degree
  • Desire to complete Actuarial exams and attain FCAS designation
  • Demonstrated analytical / mathematical skills
  • Basic Excel & Access skills and a desire to become an expert in these applications
  • Good Organization & Time management skills – meets deadlines
  • Attention to detail – accurately completes all tasks of an assignment
  • Curious - Identifies when things don't look right and explores the causes
  • Enjoys learning – willingness to try new/different approaches
  • Active communicator – understands when issues should be raised and keeps management involved/updated

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analysis.

Service Associate - Dental Division
Underwriting
Fort Wayne, IN
 

Responsibilities:

  • Work with customers and agents to review, info gather, process, and underwrite for a high volume of new business submissions, renewal reviews, policy change requests and adjustments, price indications, and to resolve service issues within assigned authority
  • Receive, research, document, and coordinate with other departments to resolve all customer and agent inquiries/requests with accuracy and professionalism to ensure profitability & customer satisfaction
  • Become an expert on MedPro Group's website and Agent Resource Center to better service clients and agents
  • Meet established service level agreements assuring both internal and external issues are resolved in a timely manner
  • Participate on special projects and teams, which develop and coordinate the implementation of new procedures, to enhance the effectiveness of service operation
  • Manage and prioritize multiple assignments
  • Complete/maintain licensing requirements and insurance industry education
  • Other duties as assigned.

Qualifications:

  • BA/BS in business or related field preferred
  • Proven ability to work on a team or operate independently and prioritize job duties
  • Outstanding interpersonal, oral and written communication skills
  • Ability to succeed in high volume environments requiring personal organization, multitasking, and regular reprioritization with short turnaround time on items of high impact
  • Experience in researching and accurately resolving technical subject matter while working under pressure and within time constraints
  • Strong customer service skills for use with internal and external customers with ability to effectively handle incoming calls and deal with difficult situations
  • Comfort with a structured, process based approach to underwriting, including limitations in levels of authority. Authority level increases with increasing competence.
  • Attention to detail and thoroughness with strong documentation skills
  • Mandatory computer skills (Outlook, Word, Excel, PowerPoint, Internet) Advanced understanding of Excel or Access is a plus
  • Must be able to obtain P&C License
  • May be required to work from 10:30 AM - 7:00 PM
  • Desired: These qualifications will differentiate candidates:
  • 2-5 years of relevant experience
  • Basic knowledge of insurance industry and product lines
  • Knowledge of medical or dental terminology
  • Additional computer skills (AS400, Siebel, Imaging Systems, Web-based applications, TARABS, Lotus Notes)

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analysis.

Business Intelligence Analyst
Ops/IT
Fort Wayne, IN
 

Responsibilities:

  • Meet with business sponsors throughout the organization to gather and understand requirements for data presentation and collection
  • Understand the way the business operates so as to better anticipate future questions and needs
  • Leverage the current MedPro Group tech stack to present data as required, including Tableau v10.5 (currently testing v2018.2) and different database engines on the back-end
  • Utilize Tableau desktop to prepare data in a way that can be leveraged by many business units, including assisting in writing the complex presentation layers in the database back-end
  • Provide insight into any additional data needs for data warehouse, Policy/Billing/Claims systems, or CRMs

Qualifications:

  • 5+ years of experience leveraging BI suite of tools to answer business questions; including; Tableau Desktop, creating complex SQL queries, having worked in an environment with both a Data Warehouse and reporting directly against source systems
  • Project management or business analyst experience driving out requirements and true needs of business partners with the above qualifications, majority leveraging Tableau
  • Bonuses: (i) Tableau Certification(s), (ii) Experience administering Tableau application for performance and upgrade maintenance

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analysis.

Informatica Administrator
Ops/IT
Fort Wayne, IN
 

Responsibilities:

  • Responsible for monitoring performance and up time of the Informatica stacked being used at MedPro Group, including usage from subscribing systems
  • Participate in Data Management strategy and approach
  • Ensure that Informatica suite is up to date with upgrades when appropriate to apply
  • During projects, including current large program, will oversee environment migration of code and readiness for subscribing systems and participate in the ETL portion of the projects

Qualifications:

5+ years of technical experience with Informatica suite of tools including:

  • Monitoring performance, up-time, and upgrades
  • Informatica multi-node environments
  • Developing different Informatica MDM domains, particularly party domain
  • Implementing data governance processes across multiple systems, bonus for environment including either Salesforce or DuckCreek

Building of data models

  • Within a Windows Server high availability environment including Jboss application servers
  • Utilizing ActiveVOS and hierarchy manager
  • Developing and troubleshooting complex SQL queries
  • Having worked in an environment with both a Data Warehouse and reporting directly against source systems

Bonuses

  • Informatica Certification(s): Master Data Management, Data Quality, and/or PowerCenter Data Integration
  • Experience with Informatica Cloud, Informatica Grid, Informatica Data Catalog, and/or Informatica Big Data
  • Experience working on cloud environments including AWS, Azure, or Google Cloud Platform

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analysis.

IT Audit and Compliance Leader
Ops/IT
Fort Wayne, IN
 

Responsibilities:

  • Develops, documents and maintains consistent audit tracking model and framework.
  • Drives creation of automated audit tools and processes.
  • Drives monthly meeting that combines IT audit and security risk assessment and remediation tracking review.
  • Maintains audit tracking calendar and ensures timely execution of audit activities.
  • Facilitates support for all internal/external audit activities and requests.

Qualifications:

  • Bachelor's degree in Finance, Accounting, IT Risk Management/Governance, Business Administration or demonstrated experience and ability to perform in these functions.
  • Broad, generalized technical background with strong critical thinking and troubleshooting proficiencies.
  • Demonstrated ability and prior experience in developing detailed policy, process, and procedure documentation.
  • Strong communication (written and verbal) and interpersonal skills required to develop and maintain ongoing and productive business relationships with employees, vendors, and stakeholders at all levels of the organization.
  • Capacity to thrive in a dynamic environment where priorities can change frequently.
  • Familiarity and experience with cybersecurity best practices, standards, and compliance initiatives such as: NIST 800-53, NIST Cybersecurity, ISO 2700x, PCI, HIPPA, ITIL and COBIT.
  • Additional desired attributes include:.
  • Recognized accounting/auditing/information system certifications (e.g. CPA, CISA, CIA, CISSP, ITIL)

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analysis.

Claims Intake Analyst
Ops/IT
Fort Wayne, IN, Princeton, NJ, Dallas, TX or Oklahoma City, OK
 

Responsibilities:

  • Interact with insured at time of loss notification and perform initial coverage review.
  • Insure all initial claim investigations are executed with timeliness and accuracy.
  • Work with multiple departments/functions in the resolution of customer issues.
  • Facilitate and expedite the workflow between the field and home offices.
  • Provide full-range of administrative office and management support.
  • Perform miscellaneous duties as assigned by manager.

Qualifications:

  • Knowledge of Medical Malpractice insurance policy structure and coverage parts
  • Strong proven ability to operate independently and prioritize assignments
  • Ability to work well under pressure and within time constraints
  • Ability to effectively manage several projects/priorities simultaneously
  • Outstanding interpersonal skills to include both written and oral (focus on critical listening)
  • Excellent organizational and teamwork skills; creative problem solving
  • Typing proficiency and computer skills (Word, Excel, PowerPoint) and ability to learn new technologies.
  • College degree or equivalent experience with relevant experience preferred.
  • Paralegal experience is a plus.

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analysis.

New Business Producer
MPIS/Sales
Fort Wayne, IN
 

MedPro Group is seeking a New Business Producer to partner with all Regional Sales Leaders to create and execute on Sales and Marketing strategies to meet production goals. This position is paramount to contributing to the Direct Sales team's growth for various segments of healthcare providers.

Responsibilities:

  • Drive sales production via phone, email and strategic marketing campaigns
  • Qualify NB leads by verifying account demographics, membership affiliations and contact information
  • Outbound cold-calls to viable leads, documenting results in MedPro's CRM system
  • Close deals by phone if possible, or hand-off leads as directed by RSLs
  • Assist the Direct Sales team with cross-selling (Cyber, Billing E&O) and/or upselling (increased limits, corporation coverage)
  • Assist the Direct Sales team with tradeshow setup, customer sales presentations, etc.

Qualifications:

  • BA/BS degree or equivalent professional credentials
  • Minimum 3 year proven sales track record
  • Exceptional sales skills via phone and written communications Strong analytical, decision making skills
  • Aggressive self-starter with excellent written/oral communication, organizational and
  • sales/negotiation skills
  • Positive and resilient personality to handle rejection well, while staying motivated and motivating the team to win business.
  • Strong computer skills (Excel, PowerPoint, Word, Outlook)
  • Excellent listening, interpersonal/teamwork and relationship management skills Must be able to obtain P&C License
  • Ability to travel, attend sales events, and make in-person customer presentations (less than 10%).

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analysis.

Internships

Job Title
Job Function
Location
Sales Intern - Dental Division
Sales
Fort Wayne, IN
 

Responsibilities:

  • Support any ongoing or new book rolls.
  • Support data entry and facilitation of Malpractice Minute.
  • Assist in information gathering of new business submissions.
  • Document all new business submissions.
  • Work with sales team to schedule student events.
  • Work with customers and agents to facilitate new business submissions.
  • Meet established sales level agreements assuring both internal and external issues are resolved in a timely manner.
  • Participate on special projects and teams, which develop and coordinate the implementation of new procedures, to enhance the effectiveness of sales operations.
  • Manage and prioritize multiple assignments.
  • Various other duties as assigned.
Qualifications:

 

  • Active pursuit of BA/BS in business or related field preferred.
  • Proven ability to work on a team or operate independently and prioritize job duties.
  • Outstanding interpersonal, oral and written communication skills.
  • Ability to succeed in high volume environments requiring personal organization, multitasking, and regular reprioritization with short turnaround time on items of high impact.
  • Experience in researching and accurately resolving technical subject matter while working under pressure and within time constraints.
  • Strong customer service skills for use with internal and external customers with ability to effectively handle incoming calls and deal with difficult situations.
  • Comfort with a structured, process based approach to underwriting, including limitations in levels of authority. Authority level increases with increasing competence.
  • Attention to detail and thoroughness with strong documentation skills.
  • Mandatory computer skills (Outlook, Word, Excel, PowerPoint, Internet). Advanced understanding of Excel or Access is a plus.
  • Must be able to obtain P&C License

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analysis.

Sales Intern
MPIS/Sales
Fort Wayne, IN
 

Responsibilities:

  • Support all sales initiatives related new business production, retention, book rolls and utilization of CRM system
  • Assist in the research and development of new strategic programs
  • Work with the sales team to schedule student events.
  • Support marketing department with customer/prospect touchpoints and social media initiatives
  • Meet established sales level agreements assuring both internal and external issues are resolved in a timely manner.
  • Participate on special projects and teams, which develop and coordinate the implementation of new procedures, to enhance the effectiveness of sales operations.
  • Manage and prioritize multiple assignments.
  • Various other duties as assigned.
Qualifications:

 

  • Active pursuit of BA/BS in business or related field preferred.
  • Proven ability to work on a team or operate independently and prioritize job duties.
  • Outstanding interpersonal, oral and written communication skills.
  • Ability to succeed in high volume environments requiring personal organization, multitasking, and regular reprioritization with short turnaround time on items of high impact.
  • Experience in researching and accurately resolving technical subject matter while working under pressure and within time constraints.
  • Strong customer service skills for use with internal and external customers with ability to effectively handle incoming calls and deal with difficult situations.
  • Comfort with a structured, process based approach to underwriting, including limitations in levels of authority. Authority level increases with increasing competence.
  • Attention to detail and thoroughness with strong documentation skills.
  • Mandatory computer skills (Outlook, Word, Excel, PowerPoint, Internet). Advanced understanding of Excel or Access is a plus.
  • Must be able to obtain P&C License

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analysis.

Marketing Intern - Attorney Protective Division
Marketing
Dallas, TX
 

The Purpose of this job is to support ongoing marketing and sales initiatives for the AttPro division. Focus will be on communication efforts with current and prospective distribution partners.

Responsibilities:

  • Support divisional marketing initiatives by executing various marketing projects
  • Maintain tracking of all marketing initiatives for assigned divisions
  • Coordinate the distribution and delivery of marketing materials – both print and digital
  • Assist in the creation and management of social media and other digital strategies
  • Manage and fulfill sponsorships and advertisements
  • Work one-on-one with market managers to conduct various follow up
  • Support ROI efforts by analyzing marketing and sales data
  • Prepare and edit presentations for various request
  • Execute miscellaneous projects that involve data clean up and verifying customer data
  • Participate in company and community activities
Qualifications:

 

  • Minimum 2 years of college in marketing or related field
  • 3.0 or better GPA
  • Strong verbal and written communication skills
  • Creative and strategic thinker with ability to problem solve and be solution-oriented
  • Capability to self-start projects and leverage proactive communication in the process
  • Proven ability to prioritize tasks and grasp new concepts
  • Ability to work effectively in a team environment or independently
  • Strong PC skills to include Word, Excel and PowerPoint

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analysis.

Marketing Intern
Marketing
Fort Wayne, IN
 

As the nation's first provider of healthcare liability insurance, MedPro Group has protected the healthcare community since 1899. MedPro offers customized insurance, claims and risk solutions. With an A++ rating from A.M. Best, they protect over 240,000 professionals and facilities across the country. Visit www.medpro.com to learn more.​​​ The Purpose is to support ongoing marketing and sales initiatives for various MedPro Group divisions. Focus will be on regional and international communication efforts.

Responsibilities:

  • Support divisional marketing initiatives by executing various marketing projects
  • Maintain tracking of all marketing initiatives for assigned divisions
  • Coordinate the distribution and delivery of marketing materials – both print and digital
  • Assist in the creation and management of social media and other digital strategies
  • Manage and fulfill sponsorships and advertisements
  • Work one-on-one with market managers to conduct various follow up
  • Support ROI efforts by analyzing marketing and sales data
  • Prepare and edit presentations for various request
  • Execute miscellaneous projects that involve data clean up and verifying customer data
  • Participate in company and community activities
Qualifications:

 

  • Minimum 2 years of college in marketing or related field
  • 3.0 or better GPA
  • Strong verbal and written communication skills
  • Creative and strategic thinker with ability to problem solve and be solution-oriented
  • Capability to self-start projects and leverage proactive communication in the process
  • Proven ability to prioritize tasks and grasp new concepts
  • Ability to work effectively in a team environment or independently
  • Strong PC skills to include Word, Excel and PowerPoint

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analysis.

Learning & Development Intern
Learning & Development
Fort Wayne, IN
 

Responsibilities:

  • Support Learning & Development (L&D) leads by executing various projects.
  • Support L&D leads with implementation of Talent Management platform, including setting up and running reports.
  • Assist in maintenance of L&D internal SharePoint site.
  • Prepare and edit presentations and documentation for L&D initiatives, events or deliverables.
  • Execute miscellaneous projects that involve various types of data.
  • Support L&D events with logistical and administrative support.
  • Participate in company and community activities.
  • Various other duties as assigned.
Qualifications:

 

  • Minimum 2 years of college in business or IT or related field.
  • 3.0 or better GPA.
  • Strong verbal and written communication skills.
  • Creative and strategic thinker with ability to problem solve and be solution-oriented.
  • Capability to self-start projects and leverage proactive communication in the process.
  • Proven ability to prioritize tasks and grasp new concepts.
  • Ability to work effectively in a team environment or independently.
  • Strong PC skills to include Word, Excel and PowerPoint.

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analysis.

Telework/Field Office

Job Title
Job Function
Location
Agency Sales & Marketing Consultant - Lawyer's Professional Liability
Attorney Protective
Dallas, TX
 

MedPro Group/AttPro's employees are exceptional, motivated, and our greatest strength. They provide the highest quality of customer service and help maintain our position as a leader in the marketplace. MedPro Group/AttPro is a national leader in customized insurance. Guided by our core values, we remain committed to support career growth and development for all levels of team members so they may grow with the company.

Responsibilities:

  • Help develop & execute AttPro's marketing program & initiatives including overall marketing strategy & management of marketing budget
  • Acquire a deep understanding of LPL market and competition
  • Grow new business & renewal retention through effective marketing
  • Work with marketing to create content & messaging for website for maximum website traffic
  • Coordinate the design & execution of all marketing collateral, including completion of all necessary marketing and legal reviews
  • Coordinate & execute social media initiatives to grow our brand & business
  • Coordinate & execute content marketing, including layout & formatting, managing mailing lists, soliciting content, printing & distribution
  • Work collaboratively with risk management attorneys to utilize risk management content in marketing collateral
  • Promote webinars to grow attendance & expand the AttPro brand
  • Become a Subject Matter Expert on LPL marketing. Become an expert on Attorney Protective's risk management offerings, products, forms and underwriting appetite.
  • Develop positive, collaborative relationships with distribution partners & Market Managers.
  • Respond to individual marketing inquiries from distribution partners & legal organizations.
  • Facilitate the development and execution of marketing strategies for program business, e.g. the Arkansas Bar Association program.
  • Comply with insurance regulations related to marketing and sales; insure Attorney Protective's compliance.
  • Participate on teams for special projects or initiatives
  • Other duties as assigned

Qualifications:

  • Bachelor's degree in marketing or equivalent area strongly preferredBachelor's degree in marketing or equivalent area strongly preferred
  • Proven ability to work on a team or operate independently
  • Outstanding written and verbal communication skills
  • Proven marketing abilities including creation of both design & content
  • Strong interpersonal skills
  • Ability to succeed in high volume environments requiring personal organization, multitasking, and regular reprioritization with short turnaround time on items of high impact

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analysis.

Special Risk Underwriter
Attorney Protective Special Risk
Dallas, TX
 

MedPro Group/AttPro's employees are exceptional, motivated, and our greatest strength. They provide the highest quality of customer service and help maintain our position as a leader in the marketplace. MedPro Group/AttPro is a national leader in customized insurance. Guided by our core values, we remain committed to support career growth and development for all levels of team members so they may grow with the company.

Responsibilities:

  • Conduct complex risk review including underwriting, rating & quoting LPL accounts
  • Select risk that meets or exceeds company underwriting profitability objectives
  • Manage relationships with appointed agents/brokers, including delivering superior turnaround time on submitted accounts
  • Meet with clients as needed (agents, brokers, and mid-sized to larger firms)
  • Operate within specific authority level
  • Participate on teams for special projects or initiatives
  • Other duties as assigned

Qualifications:

  • BA/BS in business or related field preferred
  • Strong analytical and organizational skills
  • Outstanding interpersonal, oral and written communication skills
  • Ability to succeed in high volume environments requiring personal organization, multitasking, and regular reprioritization with short turnaround time on items of high impact
  • Strong customer service skills for use with internal and external customers with ability to effectively handle incoming calls and deal with difficult situations
  • Ability and willingness to travel as needed
  • Attention to detail and thoroughness with strong documentation skills
  • Mandatory computer skills (Outlook, Word, Excel, PowerPoint, Internet)
  • Advanced understanding of Excel or Access is a plus
  • These qualifications will differentiate candidates:
  • 5-8 years of E&S LPL underwriting experience preferred
  • Basic knowledge of insurance industry and product lines
  • Knowledge of legal terminology

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analysis.

Claims Specialist
Claims
Telework (Multiple Positions)
 

Responsibilities:

  • Confirm coverage and then manage claims and suits brought against policyholders
  • Able to interpret, analyze, and resolve coverage issues
  • Select legal counsel
  • Able to manage the litigation with outside counsel
  • Manage litigation costs, both fees and expenses
  • Post reserves for both loss and ALE
  • Resolve cases, via settlement, dismissal or trial
  • Negotiation
  • Service to insureds, assist where possible in sales and retention efforts of sales force
  • Other activities required of a front line claims person

Qualifications:

  • Minimum of five years of claim experience, preferably professional liability or other liability claims
  • Prefer bachelor's degree, but, will consider less, if the candidate possesses other, pertinent industry experience
  • Other degrees, including J.D. and/or nursing are a plus
  • Positions available in the following divisions: Dental, P&S- Mid-Atl, P&S- Indiana, Senior Care, International (fluent in French, ideally located in UK).

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analyst.

Regional Sales Leader
MPIS/Sales
Telework (Western States)
 

The MPIS Team provides a flexible and dynamic work environment where new business production, account management and team-driven success are blended into a singular focus of growing our position as the nation's leading healthcare liability insurance provider. This Regional Sales Leader (RSL) will partner with Divisional Leadership and teammates to create and execute on regional specific sales and marketing strategies to drive new business and retention results.

Responsibilities:

  • Lead all new business development and retention initiatives for direct customers in assigned geographic region in the western states.
  • Meet and exceed annual new business production goals and target retention hit ratios
  • Collaborate with Regional Leadership Team to identify market opportunities and help build a strategic game plan for execution.
  • Delivery industry leading customer service to current insureds, prospects and MedPro teammates

Qualifications:

  • BA/BS in business/related field preferred or proven work history
  • Aggressive self-starter with excellent communication, organization, management and sales/negotiations skills
  • Strong oral/presentation, written communication and time management skills
  • Proven ability to work on a team and operate independently and prioritize job duties
  • Attention to detail and thoroughness with strong documentation skills for internal CRM system
  • Strong computer skills (Excel, PowerPoint, Word, Outlook)
  • Must be able to obtain P&C License
  • Previous Insurance or MedMal experience preferred
  • Must be willing to travel

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analysis.

Senior Patient Safety & Risk Solutions Consultant
Clinical Risk
Indiana - Telework (Mideast Region)
 

As the nation's first provider of healthcare liability insurance, MedPro Group has protected the healthcare community since 1899. MedPro offers customized insurance, claims and risk solutions. With an A++ rating from A.M. Best, they protect over 240,000 professionals and facilities across the country.

Responsibilities:

    Provide clinical risk management education and consulting services for the insured client base of MedPro Group
  • Provide content for new and ongoing CRM informational products and services
  • Perform CRM education and seminars
  • Provide CRM consultations for insureds across all healthcare business lines
  • Identify ways to leverage risk expertise & industry knowledge to provide a marketing advantage
  • Assist the GTM team members to address customer specific CRM needs
  • Develop and support existing business through customer engagement
  • Develop relationships that will strengthen ties with customers or prospects
  • Identify value added services that support insureds patient safety and risk initiatives

Qualifications:

  • Bachelor's Degree and 10+ years experience in a clinical nursing area
  • CPHRM designation preferred
  • Quality Training is a plus
  • Telework within Mideast required for position

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analysis.

Data Scientist/Senior Data Scientist
Actuarial
Remote (Princeton, NJ or Fort Wayne, IN)
 

We are seeking experienced members to join the MedPro Group who are passionate about data and applying the latest machine learning technology to solve business problems. As part of a newly developed Data Science team, you will lend your hand in designing, and building out, the tools to help progress the company along its digital journey. In this role, you will utilize a vast amount of data to help develop a deep understanding of underwriting risk, reduce the volatility of medical malpractice claims, and build common analytic platforms across our diverse businesses. You will also build deep learning models for medical data extraction, mobile app deployment for production models, and an assortment of dashboards to drive actionable decisions.

You will have an impact on patient safety and the quality of billions of procedures performed annually by the 200,000+ MedPro Group insured healthcare providers. This position reports to the Lead Data Scientist and is an opportunity to get in on the ground floor of a quickly growing team with high visibility.

What We Look For:

  • We have a large number of projects in underwriting, claims, marketing, security, and online areas, which gives team members a lot more freedom of direction. As a result, we find that driven and genuinely curious people thrive here (not what but why).
  • You would be involved with multiple projects, with timelines from days to months. We look for the ability to use independent judgment and initiative, and to anticipate the needs of leadership. We desire candidates who can accomplish tasks without extensive direction. This will mean top-notch experience leading a diverse set of small projects with limited oversight.
  • Our colleagues have diverse backgrounds; as such, candidates must be comfortable in an environment of whiteboard sessions to bounce ideas around on experiment design and approach, both on-site and remotely.
  • Part of developing a first-rate data science team is improving the overall knowledge base of the company. Your projects and case studies will be used to teach areas of the business new analytical tools, techniques, and visualizations, and to reinforce the idea that data is our strongest asset. Published work / prior teaching experience is a plus.
  • Our team functions as an internal consultancy; you will need to develop strong working relationships between many different departments. As such, we look for the ability to positively represent your Data Science team, interact and provide direction to members at all levels and departments at MedPro, and be able to speak to what is new and upcoming in our field.

What skills you need:

Infrastructure and Design:

  • Familiarity with data warehousing solutions and associated pipelines for internal/external sources, including ETL tools.
  • A strong history of good experiment design and related project management skills. Your documentation will often be the basis for outside departmental training.

Data Munging:

  • Strong experience with data munging in SQL and NoSQL environments for both structured and unstructured data.
  • Experience sourcing and merging additional external sources of data.

Model Development and Deployment:

  • "Note: Candidate must be an expert in Python coding"
  • A strong history working throughout the complete lifecycle (from idea to execution) for machine learning in Python or R. This would include parametric and non-parametric modeling for supervised and unsupervised solutions.
  • A strong understanding in the different ML techniques and variable reduction approaches as well as parameter and hyper-parameter tuning.
  • Visualization experience in dashboards (Tableau) and web apps (R Shiny).

Education/Experience:

  • Masters in statistics or related field, PhDs or a record of accomplishment of continued learning is preferred.
  • 4+ years of technical experience with the above qualifications.
  • Experience with medical malpractice, workers compensation, or other low-frequency, high-severity industries is preferred, but not required. Experience with dirty medical data also preferred.

Bonuses:

  • You have a history of building and interacting with well-written RESTful APIs.
  • You've dabbled in building mobile and web applications.
  • You possess the strong ability to script and program to mine data, automate tasks, etc. (Python, bash, sh).
  • Experience with NLP, text mining, and deep learning for image processing is a big plus. Expect the use of SciKit-Learn, Keras, and TensorFlow and multilayer NNs (CNNs for prediction, RNNs for generation) here.

What's in it for you?

  • Competitive benefits package with medical, dental, vision, and profit sharing.
  • Traditional and Roth 401k with company matching fully-vested on day one.
  • Continued education support and conference attendance.
  • On-site facilities (Catered, discounted meals, gym, yoga studio, and a competitive table tennis atmosphere).
  • Additionally, this position may allow for flexible remote days or full remote, depending on candidate experience and skillset. Office locations are Princeton, NJ and Fort Wayne, IN. Expect to be at the FW headquarters for important deliverable meetings, DS team activities, and company grill-outs.

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analysis.

Associate Underwriter - Attorney Protective Division
Underwriting
Dallas, TX
 

MedPro Group/AttPro's employees are exceptional, motivated, and our greatest strength. They provide the highest quality of customer service and help maintain our position as a leader in the marketplace. MedPro Group/AttPro is a national leader in customized insurance. Guided by our core values, we remain committed to support career growth and development for all levels of team members so they may grow with the company. The purpose of this underwriting position is to underwrite and process mid-term adjustment requests, answer coverage-related questions, price indications, and resolve billing issues.

Responsibilities:

  • Contact customers for reviewing and gathering information on new business submissions, renewal reviews, and policy change requests to ensure Underwriting has complete and accurate information to review
  • Become an expert on Attorney Protective's online application. Able to walk agents through the steps required to complete an application online
  • Provide technical support to our regional underwriting teams
  • Report analysis and resolution
  • Decision within assigned authority
  • Process high volume, time sensitive transactions
  • Data entry, initial analysis, and account set up transactions
  • New projects - system testing and reporting
  • Special projects, mass adjustments, and/or maintenance changes
  • Must stay in compliance, completing insurance industry education and maintain licensing requirements
  • Participate on teams, which develop and coordinate the implementation of new procedures, to enhance the effectiveness of customer service operations
  • General office and administrative assistance as assigned.

Qualifications:

  • BA/BS in business or related field preferred
  • Proven ability to work on a team or operate independently
  • Strong analytical and organizational skills
  • Willingness to pursue additional training and/or complete course work a plus. (i.e. CPCU, RPLU)
  • Outstanding interpersonal, oral and written communication skills
  • Ability to succeed in high volume environments requiring personal organization, multitasking, and regular reprioritization with short turnaround time on items of high impact
  • Experience in researching and accurately resolving technical subject matter while working under pressure and within time constraints
  • Strong customer service skills for use with internal and external customers with ability to effectively handle incoming calls and deal with difficult situations
  • Comfort with a structured, process-based approach to underwriting, including limitations in levels of authority. Authority level increases with increasing competence.
  • Attention to detail and thoroughness with strong documentation skills
  • Mandatory computer skills (Outlook, Word, Excel, PowerPoint, Internet). Advanced understanding of Excel or Access is a plus
  • 2-5 years of relevant experience preferred
  • Basic knowledge of insurance industry and product lines
  • Knowledge of legal terminology preferred.

Contact Information:
To submit a resume for consideration, please send a  cover letter and resume, including cumulative GPA from highest level of education completed, to: medprojobs@medpro.com.

General:
MedPro Group is an Equal Opportunity Employer. Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a MedPro Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at MedPro, as that determination depends upon the specific facts and circumstances involved and requires a legal analyst.