Risk Management Tools & Resources

 

Communication as a Risk Factor in Cardiology Malpractice Claims

Providing coordinated, competent patient care involves precision at many points in the clinical process, particularly when sending and receiving information. Although information transfer sounds like a fairly straightforward process, the complex and dynamic nature of healthcare presents numerous communication obstacles.

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CASE STUDY: Failure to Follow Protocols, Poor Documentation, and Inadequate Postmortem Investigation Worsens Liability

This case study discusses how multiple missteps can play a role in an adverse outcome and increase the risk of liability. As such, the case study focuses on a healthcare providers' involvement with a patient from a two-phase perspective: clinical care provided to the patient during the patient's hospitalization and compliance with hospital protocols prior to and following the patient's death.

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10 Strategies for Communicating Effectively With Older Adults

The goal and question of how to communicate effectively has persisted in healthcare for years. Communication has long been recognized as a complex process that is prone to errors, oversights, and glitches. In terms of patient safety and malpractice risk, the implications of inadequate or poor communication are substantial.

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Infection Control Strategies for Managing Reusable Medical Instruments and Devices in Senior Care Facilities

Senior care facilities, like other healthcare facilities, must make concerted efforts to prevent and control the risk of infectious diseases and outbreaks. The importance of infection control and prevention is particularly evident in senior care facilities due to the vulnerability of the population they serve.

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Infection Control in Senior Care Facilities: Is It Time to Double Down on Your Efforts?

Infections are a serious concern in senior care facilities and a major cause of hospitalization and death. Data show that 1–3 million serious infections occur annually in nursing homes, skilled nursing organizations, and assisted living facilities.

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Unraveling Diagnostic Errors in Otolaryngology Claims

A look at MedPro claims data for otolaryngology (ENT) shows that allegations related to diagnosis are not as prevalent as allegations involving surgical treatment. However, claims involving diagnosis-related allegations can be significant in terms of poor patient outcomes. These claims often involve cancer, and most of the allegations are related to a failure to order or delay in ordering diagnostic testing.

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CASE STUDY: Failure to Diagnose Nasopharynx Malignancy

A patient in his mid-sixties with a known history of exposure to asbestos and other chemicals several years prior presented to his ENT physician with complaints of nasal congestion, sinusitis, bronchitis, left ear pressure, recent hearing loss, and a history of nosebleeds with associated blood clots upon coughing.

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Patient Selection Criteria and Expectation Management in Robotic Surgery

Robotic surgery, once a futuristic notion, is well on its way to becoming commonplace in the United States. A 2016 article in Fortune notes that "Within five years, one in three U.S. surgeries — more than double current levels — is expected to be performed with robotic systems..."

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