Risk Management Tools & Resources

 

Infection Control Strategies for Managing Reusable Medical Instruments and Devices in Senior Care Facilities

Senior care facilities, like other healthcare facilities, must make concerted efforts to prevent and control the risk of infectious diseases and outbreaks. The importance of infection control and prevention is particularly evident in senior care facilities due to the vulnerability of the population they serve.

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Infection Control in Senior Care Facilities: Is It Time to Double Down on Your Efforts?

Infections are a serious concern in senior care facilities and a major cause of hospitalization and death. Data show that 1–3 million serious infections occur annually in nursing homes, skilled nursing organizations, and assisted living facilities.

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Unraveling Diagnostic Errors in Otolaryngology Claims

A look at MedPro claims data for otolaryngology (ENT) shows that allegations related to diagnosis are not as prevalent as allegations involving surgical treatment. However, claims involving diagnosis-related allegations can be significant in terms of poor patient outcomes. These claims often involve cancer, and most of the allegations are related to a failure to order or delay in ordering diagnostic testing.

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CASE STUDY: Failure to Diagnose Nasopharynx Malignancy

A patient in his mid-sixties with a known history of exposure to asbestos and other chemicals several years prior presented to his ENT physician with complaints of nasal congestion, sinusitis, bronchitis, left ear pressure, recent hearing loss, and a history of nosebleeds with associated blood clots upon coughing.

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Patient Selection Criteria and Expectation Management in Robotic Surgery

Robotic surgery, once a futuristic notion, is well on its way to becoming commonplace in the United States. A 2016 article in Fortune notes that "Within five years, one in three U.S. surgeries — more than double current levels — is expected to be performed with robotic systems..."

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CASE STUDY: Improper Performance of Sinus Surgery

A patient in her mid-sixties presented to her ENT physician with complaints of chronic sinusitis and a 3-month history of headache with facial pain and swelling, as well as purulent nasal discharge. A CT scan revealed a deviated septum, and a subsequent fiber optic exam identified a right-sided sinus blockage.

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How Does Telemedicine Change the Informed Consent Process?

Informed consent — a process that is used to educate patients about the potential benefits, risks, and alternatives to proposed treatments — is a crucial component of a patient's right to make decisions about his/her healthcare. As MedPro Group's Risk Management Strategies for Informed Consent guideline explains, "Any procedure that presents the possibility of material harm to a patient should not be undertaken until the informed consent process has been completed."

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CASE STUDY: Failures in Communication and Management of Care Result in Poor Patient Outcome

The patient, a 66-year-old Hispanic male who did not speak English, was referred to a MedPro-insured ophthalmologist (Dr. A) by his regular optometrist (Dr. B) for evaluation of early cataracts. During the patient's appointment, Dr. A relied on her very limited Spanish proficiency to communicate with the patient instead of using an interpreter.

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