Illinois: Accommodations for Disaster-affected Policyholders

In response to the hardships caused by flooding disasters, and in accordance with Bulletin 2017-03 issued by the Illinois Department of Insurance, MedPro Group is making accommodations for policyholders in Cook, Kane, Lake and McHenry counties who were affected by the aforementioned floods. Specifically, affected policyholders will be given extended time periods to suspend cancellations and non-renewals, and otherwise comply with policy time limits, such as those conditioning the submission of a claim or proof of loss, reporting of information, submission of bills, or payment of funds. Please note, any accommodations provided are not waivers; they are extensions of otherwise applicable deadlines.

Should you need an accommodation or have any questions, please contact us at 1-800-4MEDPRO. Additionally, policyholders may contact the Illinois Department of Insurance to file a complaint regarding any disaster-related dispute or issue by calling the Department's toll-free complaint hotline at 1-866-445-5364 or by filing a complaint online at

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