Risk Management Tools & Resources

 


The Essential Role of Governance in Ensuring the Safety and Quality of Artificial Intelligence in Healthcare

The Essential Role of Governance in Ensuring the Safety and Quality of Artificial Intelligence in Healthcare

Laura M. Cascella, MA, CPHRM

Without doubt, artificial intelligence (AI) is on the cusp of revolutionizing fundamental aspects of society. The excitement and promise of AI have propelled these technologies into the global limelight and piqued the interest of leaders and stakeholders in many industries, including healthcare. As AI continues to proliferate, many healthcare organizations are looking for opportunities to incorporate AI applications in meaningful ways that will benefit patients, the workforce, the organization, and communities.

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Strategies for Reducing Polypharmacy in Senior Care

Strategies for Reducing Polypharmacy in Senior Care

Marcy A. Metzgar

Polypharmacy is a serious concern among adults, and especially among seniors. Although polypharmacy is preventable, it is a significant contributor to morbidity and mortality.1 Polypharmacy generally is defined as taking multiple medications or more medications than are medically necessary (including over-the-counter drugs and supplements).

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The Impact of Staffing Shortages in Senior Care, and Strategies to Improve Recruitment and Retention

The Impact of Staffing Shortages in Senior Care, and Strategies to Improve Recruitment and Retention

Marcy A. Metzgar

In 2023, LeadingAge (a community of more than 5,000 nonprofit aging services providers and other mission-driven organizations) found that 92 percent of its nursing home provider members and 70 percent of assisted living providers reported a significant or severe workforce shortage. Additionally, 64 percent noted no improvement in staffing shortages in the past year.1

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Communicating Effectively With Vaccine-Hesitant Parents of Pediatric Patients

communicating-effectively-vaccine-hesitant-parents-pediatric-patients

Laura M. Cascella, MA, CPHRM

Distrust of vaccines has an enduring and pronounced place in U.S. history. Long before the arrival of the COVID-19 vaccines, skepticism and doubt about vaccines for other diseases thwarted inoculation efforts and led to public health concerns. The United States is not alone in this struggle; even before the pandemic, the World Health Organization listed vaccine hesitancy as one of the 10 leading threats to global health.1

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Strategies for Communicating With Vaccine-Hesitant Parents of Pediatric Patients: Listen and Acknowledge

communication-strategies-vaccine-hesitant-parents-listen-and-acknowledge

Laura M. Cascella, MA, CPHRM

Vaccine hesitancy among parents stems from many different causes. Understanding parents' beliefs and concerns about vaccines is essential for determining how to foster open and honest dialogue while addressing their uncertainties.

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Strategies for Communicating With Vaccine-Hesitant Parents of Pediatric Patients: Provide Information in Plain Language

Laura M. Cascella, MA, CPHRM

The proliferation of misinformation and the confusion about vaccines often highlight the broader issue of health literacy and patient comprehension, or in the case of pediatrics, parent comprehension of health information.

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Strategies for Communicating With Vaccine-Hesitant Parents of Pediatric Patients: Use Communication Techniques

Laura M. Cascella, MA, CPHRM

Conducting appointments for pediatric patients who have vaccine-hesitant parents can cause stress and frustration for pediatricians and other pediatric providers. However, having a structured and practiced approach for communicating with these parents can help alleviate some of the anxiety associated with these encounters.

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Strategies for Communicating With Vaccine-Hesitant Parents of Pediatric Patients: Discuss Benefits and Risks

Laura M. Cascella, MA, CPHRM

Discussing benefits and risks of proposed treatments, therapies, and medications — including vaccinations — is an essential part of educating parents and involving them in their children's care. Pediatric providers should make parents aware of the beneficial aspects of immunizations and their potential adverse outcomes (e.g., allergic reactions, fever, rash, soreness, headaches, tiredness, etc.).

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