Accommodations for customers affected by storms

Tennessee

If you've been impacted by the flooding and severe weather in Tennessee, please know that we have made accommodations to help you stay focused on providing care. We've withdrawn any cancellation or nonrenewal notices for nonpayment of premiums issued on or after February 6, 2019. Additionally, we are suspending cancellations or nonrenewals of policies for nonpayment of premiums for at least until April 7, 2019. If you need help or have any concerns, please reach out to us at 800-4MEDPRO.


Ohio

If you've been impacted by the severe weather in Ohio, please know that we have made accommodations to help you stay focused on providing care. Additionally, we are suspending cancellations or nonrenewals of policies for nonpayment of premiums until at least June 11, 2019. Other time limits that may have been placed on policyholders to perform any act, including the transmittal of information or funds, have also been suspended until at least June 11, 2019. If you need help or have any concerns, please reach out to us at 800-4MEDPRO.

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