Accommodations for customers affected by storms

Tennessee

If you’ve been impacted by the recent tornadoes in Benton, Humphreys, Cheatham, Davidson, Wilson, Smith, and Putnam counties in ​Tennessee, please know that we have made accommodations to help you stay focused on providing care. To help our affected providers maintain continuous insurance coverage, we are postponing payment deadlines. Further, we are suspending cancellations or nonrenewals of policies for nonpayment of premiums until at least May 1, 2020. Additionally, we are allowing certain exemptions to proof of loss and notice deadlines. If you have been affected by the tornadoes and need help or have any concerns, please reach out to us at 800-4MEDPRO.​​

Arkansas

If you’ve been impacted by the recent severe weather in Craighead County, Arkansas, please know that we have made accommodations to help you stay focused on providing care. To help our affected providers maintain continuous insurance coverage, we are postponing payment deadlines and suspending cancellations or nonrenewals of policies for nonpayment of premiums until June 30, 2020. If you have been affected by the severe weather and need help or have any concerns, please reach out to us at 800-4MEDPRO.​​​​

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