Privacy Policy

Effective Date: June 29, 2023

This Privacy Policy applies to information provided or collected on the site(s) and applications where this Privacy Policy is linked or posted (collectively, the "Site"). Information furnished by you to us will be treated in accordance with this Privacy Policy. Please find below details about our practices for handling and securing your personal information. In this policy, "personal information" refers to names, home and office contact information and any other "information relating to an identified or identifiable natural person." This Privacy Policy applies only to our customers and visitors who use the Site and who reside in the United States.

The Site is owned and operated by MedPro Group Inc. and its subsidiaries and controlled entities (collectively, "MedPro"). The Site is operated out of MedPro's facilities in the United States. This Privacy Policy applies collectively to MedPro's security practices and to all data collected by, used by or exchanged among any of the MedPro legal entities. Most of the affiliates of MedPro have their own websites with their own unique privacy policies that discuss each site's data collection, use and security practices. Should you visit one of these sites, we encourage you to review its privacy policy and the applicable privacy practices.

What Information Do We Collect and Why?

1. Anonymous Information and Aggregated Statistics

You can visit the Site anonymously without providing any personal information and without becoming a registered user. Our web servers may collect user information, including IP address, name of the domain used to access the Site, the referring URL, and user agent, which identifies the type of browser and platform used to access the Site. We also use this data to monitor Site performance and to make the Site easier and more convenient to use.

MedPro may compile aggregated statistics about customers, sales, traffic patterns and services. MedPro may provide these statistics to third parties who will analyze the information and help provide online products and services. Any statistical information disclosed to third parties will not include personal information.

2. Personal Information Collection

MedPro may ask for personal or business information in order to assist us in meeting your various needs, including:

  • providing products or services requested;
  • servicing your account;
  • improving our services; and
  • developing and/or informing you of additional products or services that may be of interest

Information sought by MedPro may depend on the product or service requested. As a result, MedPro may request personal information including name, street address, ZIP Code, telephone number, fax number, email address, and area of practice or degree (if applicable). MedPro may collect other personal information through comments, feedback, participation in surveys, or other requests for information.

Further personal information may be required during the application and underwriting process. That information may include, among other things, claim payments, loss history or other underwriting information, credit card numbers, bank account information or social security numbers. In certain circumstances, we may require information primarily used for individual, family or household purposes.

3. Message Boards and Chat Areas

This Site may contain a bulletin board, message board or chat area. Please remember that your communications in these areas are public and may be viewed by others. Please disclose your personal information in such areas with care.

4. Email Communication and Online Surveys

MedPro may send email communications with information that we believe you may find useful, including information about our products and services or offerings from affiliates or third parties. You may "opt-out" of receiving any further emails of this nature by following the instructions contained in the e-mail.

At times, MedPro may conduct online surveys to better understand the needs, profiles and experience of our visitors. Our hope is that you will respond to the surveys. However, we leave the choice to you.

5. Children and Privacy

This Site is not intended for anyone under 13 years of age. MedPro does not knowingly solicit information from children, nor do we knowingly market our products or services to children.

6. Cookies and Other Automated Collection Means

Certain features of this Site may use cookies. Cookies are small files that are sent to your computer when you visit a website. They allow the website to recognize your browser and may store certain information, such as the number of visits, average time spent, page views, and other statistics. You may be able to block cookies or receive a warning when a cookie is being sent (typically in the privacy settings of your browser). However, some features of our Site may not function properly without the cookie. Cookies do not gather personal information about you but you can read our Privacy Policy for more information about how we protect any information we receive from you.

We may use third party vendor tracking cookies. The third party vendors whose services we use may place cookies on web browsers in order to serve ads based on past visits to our website. As always, we respect your privacy and are not collecting any identifiable information through the use of any third party remarketing system. We may use Google Analytics’ third party audience data such as age, gender, and interests to better understand the behavior of our customers. These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts. If you would like more information about this practice and to learn about your choices in connection with these practices, including opting out of the automated collection of information by third party ad networks, please visit and

What Information Do We Disclose and To Whom Do We Disclose It?

MedPro may disclose personal information with our affiliated companies and third parties for purposes including providing products or services, servicing your account, or to offer you other products and services that may be of interest to you. MedPro reserves the right to use this information and to disclose it to others to the extent permitted or required by law, to investigate potential wrongdoing, or to protect the rights, property or safety of MedPro or others.

How Do You Access and Update Your Information?

Personal information provided during the online registration process may be accessed and updated by logging into the Site and clicking on the "My Profile" link.

Should you provide information or submit feedback online, you will be asked to provide your name, your email address, phone or fax number so that MedPro may respond to your request. If you would like to update that information, please contact us by email through our feedback page.

How Is Your Information Secured and Protected?

The Site uses encryption and authentication tools (password and user identification) to protect your personal information. However, emails sent via the Site may not be secure during transmission. If your communication is very sensitive, or includes highly confidential information such as a credit card number or premium or loss information, you may want to send it by regular mail or verify that encryption is used.

Our employees are aware that certain information provided by our customers is confidential and is to be protected. Employees who misuse customer information are subject to disciplinary action.

What If We Change Our Privacy Policy?

MedPro reserves the right to modify or supplement this Privacy Policy at any time. If we make any material change, the Site will include such change. Please check this Privacy Policy often to review any changes.

Business Relationships

This Site may contain links to other sites including those of our affiliates, business partners, or other third parties. Sometimes the links are necessary in order to provide you with certain products and services. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible and can not be held liable for the content, security, or the privacy practices employed by other sites. We encourage you to review the privacy policy of all linked sites and contact directly the site's operator if you have any questions about the site's content, security, data collection or data-use practices.

Nevada Revised Statutes Chapter 603A

Nevada consumers wishing to submit a request pursuant to Nevada Revised Statutes Chapter 603A may send an email to

California Privacy Notice

For California residents, this California Privacy Notice supplements the information contained elsewhere in the Privacy Policy. Any terms defined in the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2020) (collectively, “CCPA”) have the same meaning when used in this California Privacy Notice.

The following table lists the categories of personal information we collect and have collected about consumers in the preceding 12 months, along with the categories of sources from which that information was collected, the business or commercial purpose(s) for collecting the information, and the categories of third parties with whom the business has disclosed the information. Each letter within the table references the corresponding category or business purpose as indicated below the table.

Category of Personal Information Categories of Sources Business Purposes Categories of Third Parties
Personal identifiers such as full name, date of birth, government-issued identifiers such as social security number or National Provider ID A, B, C, D A, B, C, D, E, F, G, H A, B, C, D, E, F, G, H
Contact information A, B, C, D A, B, C, D, E, F, G, H A, B, C, D, E, F, G
Sensitive personal information, including, but not limited to, government-issued identifiers such as social security number, driver's license number, or state identification card A, B, C, D A, B, D, F, G A, D, G
Commercial information A, B, C A D, G
Information related to our transaction(s) with you A, C D, E, F, G A, B, C, D, E, F, G, H
Information regarding your interaction with the Site or other websites, including information that does not directly relate to any individual A, C A, C, E, F D, G
Professional or employment-related information, including information obtained from resumes or cover letters, employment history, education information, background screening information, professional licenses, and/or payroll and benefit information A, B, C, D A, B, C, D, F, G, H A, B, C, D, G, H
Claims information A, B, C, D A, B, D, F, G A, B, C, D, E, G, H
Government records and information in the public domain B, C A, B, C, D, E, F, G A, B, D, G
Other information provided to us by you or on your behalf A A, B, C, D, E, F, G, H A, B, C, D, G

Categories of Sources:

  • A: You or anyone acting as an intermediary between you and us
  • B: Publicly available sources, such as the internet and government sources
  • C: Parties that provide us data used for an employment or business purpose, including to offer and administer our products and services
  • D: Claims

Business Purposes:

  • A: Actuarial and underwriting purposes
  • B: Claims administration
  • C: Marketing
  • D: Policy administration
  • E: For communicating with you
  • F: To provide and manage products or services to you
  • G: Otherwise in furtherance of our business relationship with you
  • H: Employment purposes, including benefit administration and human resource management

Categories of Third Parties:

  • A: Insurance producers and professional societies
  • B: Parties involved in defending and administering claims
  • C: Government agencies, licensing boards, and other regulators
  • D: Affiliates
  • E: Reinsurance partners
  • F: Parties providing services to our insureds or facilitating our transactions
  • G: Accountants, auditors, consultants, contractors, and others providing services to us
  • H: Other third parties as requested by you or your representative


Because each category of personal information is collected to serve a variety of business purposes, the criteria we may use to determine the specific retention period of each category of personal information include the type of personal information collected and the reason for same, the length of time needed to fulfill the purpose for which we collected the personal information, and/or compliance with any legal, accounting, contractual or reporting requirements.

We do not sell or share any category of personal information, and have not sold or shared any category of personal information in the past 12 months. Without limitation of the preceding sentence, we do not sell or share the any category of personal information of minors under 16 years of age without affirmative authorization. We do not use or disclose sensitive personal information for any materially different, unrelated, or incompatible purpose without prior notice.

Your Rights Under the CCPA

The CCPA provides consumers (California residents) with specific rights regarding their personal information. You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months, including the categories of personal information we collected about you, the categories of sources from which we collected your personal information, our business or commercial purpose for collecting that personal information, the categories of third parties to whom we disclose that personal information, the specific pieces of personal information we collected about you, and if we disclosed your personal information for a business purpose, the categories of personal information disclosed to each category of third party and the business or commercial purpose for same.

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete your personal information from our records, unless an exception applies.

You have the right to request that we correct any inaccurate personal information that we maintain about you, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will correct your personal information in our records, unless an exception applies.

We make available to California residents two methods for submitting requests under the CCPA. You may make a CCPA request using the CCPA Request Form, or by calling us at 833-238-5966. After receiving your request, we may contact you to verify that you are the consumer whose information is the subject of the request. Our verification process involves matching information provided to us with personal information we maintain in our records. You have the right not to be discriminated against for exercising any of your CCPA rights. We will not deny you goods or services, charge you different prices or rates for goods or services, or provide you a different level or quality of goods or services as a result of you exercising your CCPA rights. In order to designate an authorized agent to make a request under the CCPA on your behalf, you must either provide the authorized agent with written permission to do so and verify your identity directly with us, or provide the authorized agent with power of attorney pursuant to Probate Code sections 4000 and 4465. If you have questions or concerns about our privacy policies and practices, please contact us at

Your Opinion Is Important to Us

If you have any questions about information security, collection or use on this Site that have not been answered here, please contact us by email through our feedback page. We welcome your questions and suggestions about this Privacy Policy.

Thank you for visiting the Site.

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