Privacy Policy

Effective Date: April 26, 2021

This Privacy Policy applies to information provided or collected on the site(s) and applications where this Privacy Policy is linked or posted (collectively, the "Site"). Information furnished by you to us will be treated in accordance with this Privacy Policy. Please find below details about our practices for handling and securing your personal information. In this policy, "personal information" refers to names, home and office contact information and any other "information relating to an identified or identifiable natural person." This Privacy Policy applies only to our customers and visitors who use the Site and who reside in the United States.

The Site is owned and operated by MedPro Group Inc. and its subsidiaries and controlled entities (collectively, "MedPro"). The site is operated out of MedPro's facilities in the United States. This Privacy Policy applies collectively to MedPro's security practices and to all data collected by, used by or exchanged among any of the MedPro legal entities. Most of the affiliates of MedPro have their own websites with their own unique privacy policies that discuss each site's data collection, use and security practices. Should you visit one of these sites, we encourage you to review its privacy policy and the applicable privacy practices.

What Information Do We Collect?

1. Anonymous Information and Aggregated Statistics

You can visit the Site anonymously without providing any personal information and without becoming a registered user. Our web servers may collect user information, including IP address, name of the domain used to access the Site, the referring URL, and user agent, which identifies the type of browser and platform used to access the Site. We also use this data to monitor Site performance and to make the Site easier and more convenient to use.

MedPro may compile aggregated statistics about customers, sales, traffic patterns and services. MedPro may provide these statistics to third parties who will analyze the information and help provide online products and services. Any statistical information shared with third parties will not include personal information.

2. Personal Information Collection

MedPro may ask for personal or business information in order to assist us in meeting your various needs, including:

  • providing products or services requested;
  • servicing your account;
  • improving our services; and
  • developing and/or informing you of additional products or services that may be of interest


Information sought by MedPro may depend on the product or service requested. As a result, MedPro may request personal information including name, street address, ZIP Code, telephone number, fax number, email address, and area of practice or degree (if applicable). MedPro may collect other personal information through comments, feedback, participation in surveys, or other requests for information.

Further personal information may be required during the application and underwriting process. That information may include, among other things, claim payments, loss history or other underwriting information, credit card numbers, bank account information or social security numbers. In certain circumstances, we may require information primarily used for individual, family or household purposes.

3. Message Boards and Chat Areas

This Site may contain a bulletin board, message board or chat area. Please remember that your communications in these areas are public and may be viewed by others. Please disclose your personal information in such areas with care.

4. Email Communication and Online Surveys

MedPro may send email communications with information that we believe you may find useful, including information about our products and services or offerings from affiliates or third parties. You may "opt-out" of receiving any further emails of this nature by following the instructions contained in the e-mail.

At times, MedPro may conduct online surveys to better understand the needs, profiles and experience of our visitors. Our hope is that you will respond to the surveys. However, we leave the choice to you.

5. Children and Privacy

This Site is not intended for anyone under 13 years of age. MedPro does not knowingly solicit information from children, nor do we knowingly market our products or services to children.

6. Cookies

A cookie is used to help measure the number of visits, average time spent, page views, and other statistics relating to the Site. This cookie by itself does not reveal your email address or identification. Should you provide such information during the online registration, as discussed below, MedPro will use cookies to recognize you on subsequent visits and to make your online experience more convenient.

Cookies are small pieces of data that a browser stores on its computer's hard drive. Cookies cannot be used to gather data from a harddrive, obtain email addresses or obtain personal information. You may set your browser to notify you when you receive a cookie or to prevent cookies from being sent. Please note that by not accepting cookies, you will limit the functionality MedPro can provide when you visit our Site. For Netscape users, Netscape Navigator Version 4.0 gives users the ability to control cookies. Versions (6.x.) of Microsoft's Internet Explorer have a similar capability. Refer to these companies' internet sites or your browser's help file for additional information.

What Information Do We Share and With Whom Do We Share It?

MedPro may share personal information with our affiliated companies and third parties for purposes including providing products or services, servicing your account, or to offer you other products and services that may be of interest to you. MedPro reserves the right to use this information and to disclose it to others to the extent permitted or required by law, to investigate potential wrongdoing, or to protect the rights, property or safety of MedPro or others.

How Do You Access and Update Your Information?

Personal information provided during the online registration process may be accessed and updated by logging into the Site and clicking on the "My Profile" link.

Should you provide information or submit feedback online, you will be asked to provide your name, your email address, phone or fax number so that MedPro may respond to your request. If you would like to update that information, please contact us by email through our feedback page.

How Is Your Information Secured and Protected?

The Site uses encryption and authentication tools (password and user identification) to protect your personal information. However, emails sent via the Site may not be secure during transmission. If your communication is very sensitive, or includes highly confidential information such as a credit card number or premium or loss information, you may want to send it by regular mail or verify that encryption is used.

Our employees are aware that certain information provided by our customers is confidential and is to be protected. Employees who misuse customer information are subject to disciplinary action.

What If We Change Our Privacy Policy?

MedPro reserves the right to modify or supplement this Privacy Policy at any time. If we make any material change, the Site will include such change. Please check this Privacy Policy often to review any changes.

Business Relationships

This Site may contain links to other sites including those of our affiliates, business partners, or other third parties. Sometimes the links are necessary in order to provide you with certain products and services. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible and can not be held liable for the content, security, or the privacy practices employed by other sites. We encourage you to review the privacy policy of all linked sites and contact directly the site's operator if you have any questions about the site's content, security, data collection or data-use practices.

Nevada Revised Statutes Chapter 603A

Nevada consumers wishing to submit a request pursuant to Nevada Revised Statutes Chapter 603A may send an email to

California Privacy Notice

For California residents, this California Privacy Notice supplements the information contained elsewhere in the Privacy Policy. Any terms defined in the California Consumer Privacy Act of 2018 (“CCPA”) have the same meaning when used in this California Privacy Notice.

The following table lists the categories of personal information we collect and have collected about consumers in the preceding 12 months, along with the categories of sources from which that information was collected, the business or commercial purpose(s) for collecting the information, and the categories of third parties with whom the business has disclosed the information. Each letter within the table references the corresponding category or business purpose as indicated below the table.

Category of Personal Information Categories of Sources Business Purposes Categories of Third Parties
Personal identifiers A, B, C, D A, B, C, D, E, F, G A, B, C, D, E, F, G
Contact information A, B, C, D A, B, C, D, E, F, G A, B, C, D, E, F, G
Commercial information A, B, C A D, G
Information related to our transaction(s) with you A, C D, E, F, G A, B, C, D, E, F, G
Information regarding your interaction with the Site A A, C, E, F D, G
Professional or employment-related information A, B, C, D A, B, C, D, F, G A, B, C, D, G
Claims information A, B, C, D A, B, D, F, G A, B, C, D, E, G
Education information A, B, C, D A A, B, C, D, G
Government records and information in the public domain B, C A, B, C, D, E, F, G A, B, D, G
Other information provided to us by you or on your behalf A A, B, C, D, E, F, G A, B, C, D, G


Categories of Sources:

  • A: You or anyone acting as an intermediary between you and us
  • B: Publicly available sources, such as the internet and government sources
  • C: Parties that provide us data used to offer and administer our products and services
  • D: Claims

Business Purposes:

  • A: actuarial and underwriting purposes
  • B: claims administration
  • C: marketing
  • D: policy administration
  • E: for communicating with you
  • F: to provide services to you
  • G: otherwise in furtherance of our business relationship with you

Categories of Third Parties:

  • A: Insurance producers and professional societies
  • B: Parties involved in defending and administering claims
  • C: Government agencies, licensing boards, and other regulators
  • D: Affiliates
  • E: Reinsurance partners
  • F: Parties providing services to our insureds or facilitating our transactions
  • G: Accountants, auditors, consultants, contractors, and others providing services to us

We do not sell personal information, and have not sold any personal information in the past 12 months. Without limitation of the preceding sentence, we do not sell the personal information of minors under 16 years of age without affirmative authorization.

Your Rights Under the CCPA

The CCPA provides consumers (California residents) with specific rights regarding their personal information. You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months, including the categories of personal information we collected about you, the categories of sources for the personal information we collected about you, our business or commercial purpose for collecting or selling that personal information, the categories of third parties with whom we share that personal information, the specific pieces of personal information we collected about you, and if we disclosed your personal information for a business purpose, the categories of personal information disclosed to each category of third party.

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete your personal information from our records, unless an exception applies.

We make available to California residents two methods for submitting requests under the CCPA. You may make a CCPA request using the CCPA Request Form, or by calling us at 833-238-5966. After receiving your request, we may contact you to verify that you are the consumer whose information is the subject of the request. Our verification process involves matching information provided to us with personal information we maintain in our records. You have the right not to be discriminated against for exercising any of your CCPA rights. We will not deny you goods or services, charge you different prices or rates for goods or services, or provide you a different level or quality of goods or services as a result of you exercising your CCPA rights. In order to designate an authorized agent to make a request under the CCPA on your behalf, you must either provide the authorized agent with written permission to do so and verify your identity directly with us, or provide the authorized agent with power of attorney pursuant to Probate Code sections 4000 and 4465. If you have questions or concerns about our privacy policies and practices, please contact us at

Your Opinion Is Important to Us

If you have any questions about information security, collection or use on this Site that have not been answered here, please contact us by email through our feedback page. We welcome your questions and suggestions about this Privacy Policy.

Thank you for visiting the Site.

MedPro Twitter


View more on Twitter