Dentistry by the Numbers: Claims Data Analysis & Risk-Reduction Solutions


Tuesday, November 17, 2015, 12:00−1:00 p.m. ET
Thursday, November 19, 2015, 5:00−6:00 p.m. ET
1 CDE (credit available to insureds only)
1.0 Hour Risk Education Credit (see premium credit details below)




Rachel Rosen
AVP, MedPro Group

Ted Passineau
Senior Patient Safety and Risk
, MedPro Group

Russ Pride
Healthcare Risk Consultant, MedPro Group


This webinar addresses the leading risk factors involved in dental claims and the common reasons dentists call MedPro Group for risk management advice. Participants will learn strategies to reduce risks associated with the issues highlighted during this program.


  • Review dental claims data to identify the leading factors involved in these claims.
  • Identify the most common reasons dentists call MedPro for risk management advice.
  • Develop strategies to address issues identified in claims and telephone consultations.
  • Discuss how the risk factors identified in claims and telephone consultations can affect evolving claim trends and claims defense.


MedPro Group is pleased to offer insureds an opportunity to earn continuing education hours. There is no cost for this test or the corresponding CE credit. Please make sure you have viewed the webinar completely before taking this test. If you pass the test with a score of 80 percent or higher, you will be issued one CE credit and can print a copy of the CE certificate for your education files. If you previously completed this program, you will not receive credit for completing this program again.

NOTE: You will be allowed to take the test only once. If you leave the session without having submitted the test, the content cannot be saved. Additionally, the test will time out after about 15 minutes of inactivity. If this occurs, you must wait approximately 2 hours before attempting to take the test again. This allows the system sufficient time to reset.

Program Approval

The Medical Protective Company is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing dental education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from October 1, 2015, to September 30, 2018. Provider ID 218784.

The Medical Protective Company designates this live activity for a maximum of 1 hour of CE credit.


Healthcare providers should claim only the credit commensurate with the extent of their participation in the activity. Osteopathic physicians, nonphysician doctors, and advanced practice healthcare professionals may take the test and submit their certificates to their professional CE accrediting bodies for review and consideration.

Premium Credit

This webinar offers 1 hour of risk education credit with full documented participation. Insureds who successfully complete 2 hours of risk education credit within 1 year may be eligible to earn a 1-year risk management premium discount, which will be applied automatically at your next policy renewal.

Approval by MedPro Group does not imply acceptance by a state or provincial board. Premium credit eligibility and amount are subject to state insurance filings and policy type. Completion of a risk management course does not imply or guarantee renewal. To learn more about premium credit eligibility, contact the Customer Service Team at 800-463-3776.

Commercial Support and Faculty Disclosure

MedPro Group developed this CE activity without commercial support. CE planners, content developers, editors, committee members, and MedPro Group Patient Safety & Risk Solutions staff report that they have no relevant financial relationships with any commercial interests.

System Requirements

To complete the test, you will need Internet Explorer (IE) 8 or higher OR Firefox 3.5 or higher.

Contact Us

If you have any comments, questions, or concerns, please email us or call 800-463-3776.

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