Risk Solutions offers a variety of on-demand educational programs on a range of risk management topics. These programs are intended for both office- and hospital-based healthcare providers and are available to both insureds and noninsureds. Insureds who successfully complete on-demand programs may be eligible for a risk management premium credit at their next policy renewal.

*Premium credit eligibility and amount are subject to state insurance filings and policy type. Completion of a risk management course does not imply or guarantee renewal. If you have questions about your specific risk management premium credit options, call 800-463-3776.

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A Complex Reality: Electronic Health Record Risks and Quality Improvement Opportunities Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEAgainst Medical Advice: Autonomy Versus Safety Credit: 1.0 CME or 1.0 CNEArtificial Intelligence in Healthcare: Revolutionary or Risky? Credit: 1.0 CME or 1.0 CNECultural Competence: An Essential Skill Credit: 1.0 CME, 1.0 CDE, or 1.0 CNECybersecurity in Healthcare: Landscape and Threats Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Cybersecurity in Healthcare: Risk Solutions and Strategies Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEDealing with Challenging Patients: Contributing Factors and Behaviors Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEDefusing Difficult Situations: Strategies for Managing Angry Patients/Families Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEDentistry by the Numbers: Top Allegations and Contributing Factors in Dental Malpractice Claims Credit: 1.0 CDE Diagnostic Errors: Contributing Factors and Risk Strategies — A 10-Year Claims AnalysisCredit: 1.0 CME, 1.0 CDE, or 1.0 CNE Diagnostic Errors: Overview, Analysis, and Emerging Risks — A 10-Year Claims AnalysisCredit: 1.0 CME, 1.0 CDE, or 1.0 CNEDocumentation Essentials for Healthcare and Dental ProfessionalsCredit: 1.0 CME, 1.0 CDE, or 1.0 CNEEffective Communication: The Cornerstone of Patient Safety and High-Quality CareCredit: 1.0 CME, 1.0 CDE, or 1.0 CNEEffective Event Investigation and Root Cause Analysis Credit: 1.0 CME or 1.0 CNE HIPAA Privacy and Security Essentials: Back to the BasicsCredit: 1.0 CME, 1.0 CDE, or 1.0 CNE Improving Obstetric Outcomes Credit: 1.0 CME or 1.0 CNE Informed Consent: An Ethical and Legal Imperative Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Integrated Healthcare: Making a Case for Bridging the Gap Between Physical and Behavioral Healthcare Credit: 1.0 CME or 1.0 CNEIntegrated Healthcare: Methods for Bridging the Gap Between Physical and Behavioral Healthcare Credit: 1.0 CME or 1.0 CNEMedical Emergencies in the Dental PracticeCredit: 1.0 CDENip It in the Bud: Strategies for Addressing Disruptive Behavior in HealthcareCredit: 1.0 CME or 1.0 CNE Providing Culturally Competent Care for the LGBTQ+ Population Credit: 1.0 CME, 1.0 CDE, or 1.0 CNERisk Focus: Disclosure and Apology in DentistryCredit: 0.5 CDERisk Focus: Documentation in DentistryCredit: 0.5 CDE Risk Focus: Informed Consent in DentistryCredit: 0.5 CDERisk Focus: Jousting in DentistryCredit: 0.5 CDERisk Focus: Patient Communication in DentistryCredit: 0.5 CDERisk Focus: Patient Selection in DentistryCredit: 0.5 CDE Sexual Misconduct: Strategies to Minimize Risk Credit: 1.0 CME, 1.0 CDE, or 1.0 CNESocial Media Risks for Healthcare and Dental Professionals Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE The Armed Intruder/Active Shooter in the Healthcare Facility: Preparing for, Responding to, and Recovering From the Unthinkable Credit: 1.5 CME, 1.5 CDE, or 1.5 CNEThe Opioid Epidemic: History and Risk Management Blueprint Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEThe Opioid Epidemic: Risk Mitigation Prescription Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEUnderstanding Audit Logs and Trails: Risk Strategies for Monitoring Metadata Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE

A Complex Reality: Electronic Health Record Risks and Quality Improvement Opportunities Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEAgainst Medical Advice: Autonomy Versus Safety Credit: 1.0 CME or 1.0 CNEArtificial Intelligence in Healthcare: Revolutionary or Risky? Credit: 1.0 CME or 1.0 CNECultural Competence: An Essential Skill Credit: 1.0 CME, 1.0 CDE, or 1.0 CNECybersecurity in Healthcare: Landscape and Threats Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Cybersecurity in Healthcare: Risk Solutions and Strategies Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEDealing with Challenging Patients: Contributing Factors and Behaviors Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEDefusing Difficult Situations: Strategies for Managing Angry Patients/Families Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEDiagnostic Errors: Contributing Factors and Risk Strategies — A 10-Year Claims AnalysisCredit: 1.0 CME, 1.0 CDE, or 1.0 CNEDiagnostic Errors: Overview, Analysis, and Emerging Risks — A 10-Year Claims AnalysisCredit: 1.0 CME, 1.0 CDE, 1.0 CNE Documentation Essentials for Healthcare and Dental ProfessionalsCredit: 1.0 CME, 1.0 CDE, or 1.0 CNEEffective Communication: The Cornerstone of Patient Safety and High-Quality CareCredit: 1.0 CME, 1.0 CDE, or 1.0 CNE Effective Event Investigation and Root Cause Analysis Credit: 1.0 CME or 1.0 CNEHIPAA Privacy and Security Essentials: Back to the BasicsCredit: 1.0 CME, 1.0 CDE, or 1.0 CNE Improving Obstetric Outcomes Credit: 1.0 CME or 1.0 CNE Informed Consent: An Ethical and Legal Imperative Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEIntegrated Healthcare: Making a Case for Bridging the Gap Between Physical and Behavioral Healthcare Credit: 1.0 CME or 1.0 CNEIntegrated Healthcare: Methods for Bridging the Gap Between Physical and Behavioral Healthcare Credit: 1.0 CME or 1.0 CNE Nip It in the Bud: Strategies for Addressing Disruptive Behavior in HealthcareCredit: 1.0 CME or 1.0 CNE Providing Culturally Competent Care for the LGBTQ+ Population Credit: 1.0 CME, 1.0 CDE, or 1.0 CNESexual Misconduct: Strategies to Minimize Risk Credit: 1.0 CME, 1.0 CDE, or 1.0 CNESocial Media Risks for Healthcare and Dental Professionals Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE The Armed Intruder/Active Shooter in the Healthcare Facility: Preparing for, Responding to, and Recovering From the Unthinkable Credit: 1.5 CME, 1.5 CDE, or 1.5 CNEThe Opioid Epidemic: History and Risk Management Blueprint Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEThe Opioid Epidemic: Risk Mitigation Prescription Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEUnderstanding Audit Logs and Trails: Risk Strategies for Monitoring Metadata Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE

A Complex Reality: Electronic Health Record Risks and Quality Improvement Opportunities Credit: 1.0 CME, 1.0 CDE, or 1.0 CNECybersecurity in Healthcare: Landscape and Threats Credit: 1.0 CME, 1.0 CDE, or 1.0 CNECultural Competence: An Essential Skill Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Cybersecurity in Healthcare: Risk Solutions and Strategies Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEDealing with Challenging Patients: Contributing Factors and Behaviors Credit: 1.0 CME, 1.0 CDE, 1.0 CNEDefusing Difficult Situations: Strategies for Managing Angry Patients/Families Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEDentistry by the Numbers: Top Allegations and Contributing Factors in Dental Malpractice Claims Credit: 1.0 CDE Diagnostic Errors: Contributing Factors and Risk Strategies — A 10-Year Claims AnalysisCredit: 1.0 CME, 1.0 CDE, or 1.0 CNEDiagnostic Errors: Overview, Analysis, and Emerging Risks — A 10-Year Claims AnalysisCredit: 1.0 CME, 1.0 CDE, 1.0 CNE Documentation Essentials for Healthcare and Dental ProfessionalsCredit: 1.0 CME, 1.0 CDE, or 1.0 CNEEffective Communication: The Cornerstone of Patient Safety and High-Quality CareCredit: 1.0 CME, 1.0 CDE, or 1.0 CNE HIPAA Privacy and Security Essentials: Back to the BasicsCredit: 1.0 CME, 1.0 CDE, 1.0 CNE Informed Consent: An Ethical and Legal Imperative Credit: 1.0 CME, 1.0 CDE, 1.0 CNE Medical Emergencies in the Dental Practice Credit: 1.0 CDEProviding Culturally Competent Care for the LGBTQ+ Population Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Risk Focus: Disclosure and Apology in DentistryCredit: 0.5 CDERisk Focus: Documentation in DentistryCredit: 0.5 CDERisk Focus: Informed Consent in DentistryCredit: 0.5 CDERisk Focus: Jousting in DentistryCredit: 0.5 CDERisk Focus: Patient Communication in DentistryCredit: 0.5 CDERisk Focus: Patient Selection in DentistryCredit: 0.5 CDE Sexual Misconduct: Strategies to Minimize Risk Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Social Media Risks for Healthcare and Dental Professionals Credit: 1.0 CME, 1.0 CDE or 1.0 CNEThe Armed Intruder/Active Shooter in the Healthcare Facility: Preparing for, Responding to, and Recovering From the Unthinkable Credit: 1.5 CME, 1.5 CDE, or 1.5 CNEThe Opioid Epidemic: History and Risk Management Blueprint Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEThe Opioid Epidemic: Risk Mitigation Prescription Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEUnderstanding Audit Logs and Trails: Risk Strategies for Monitoring Metadata Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE

A Complex Reality: Electronic Health Record Risks and Quality Improvement Opportunities Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Against Medical Advice: Autonomy Versus Safety Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Artificial Intelligence in Healthcare: Revolutionary or Risky? Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Cultural Competence: An Essential Skill Credit: 1.0 CME, 1.0 CDE, or 1.0 CNECybersecurity in Healthcare: Landscape and Threats Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Cybersecurity in Healthcare: Risk Solutions and Strategies Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Dealing with Challenging Patients: Contributing Factors and Behaviors Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Defusing Difficult Situations: Strategies for Managing Angry Patients/Families Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Diagnostic Errors: Contributing Factors and Risk Strategies — A 10-Year Claims Analysis Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Diagnostic Errors: Overview, Analysis, and Emerging Risks — A 10-Year Claims Analysis Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Documentation Essentials for Healthcare and Dental Professionals Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Effective Communication: The Cornerstone of Patient Safety and High-Quality CareCredit: 1.0 CME, 1.0 CDE, or 1.0 CNEEffective Event Investigation and Root Cause Analysis Credit: 1.0 CME or 1.0 CNE HIPAA Privacy and Security Essentials: Back to the Basics Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Improving Obstetric Outcomes Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Informed Consent: An Ethical and Legal Imperative Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Integrated Healthcare: Making a Case for Bridging the Gap Between Physical and Behavioral Healthcare Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Integrated Healthcare: Methods for Bridging the Gap Between Physical and Behavioral Healthcare Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Nip It in the Bud: Strategies for Addressing Disruptive Behavior in Healthcare Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Providing Culturally Competent Care for the LGBTQ+ Population Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Sexual Misconduct: Strategies to Minimize Risk Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Social Media Risks for Healthcare and Dental Professionals Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE The Armed Intruder/Active Shooter in the Healthcare Facility: Preparing for, Responding to, and Recovering From the Unthinkable Credit: 1.5 CME, 1.5 CDE, or 1.5 CNE The Opioid Epidemic: History and Risk Management Blueprint Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE The Opioid Epidemic: Risk Mitigation Prescription Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEUnderstanding Audit Logs and Trails: Risk Strategies for Monitoring Metadata Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE

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