Illinois: Accommodations for Disaster-affected Policyholders

The Illinois Department of Insurance issued a bulletin on December 4 declaring Christian County, Illinois adisaster area after significant storms. Due to the hardship this places on Christian County insureds, MedPro will be making the following accommodations.

We will withdraw any cancellation or nonrenewal notice issued on or after November 23, 2018 to an insured residing in Christian County and will not issue any new cancellation or nonrenewal notices to insureds residing in Christian County until January 23, 2019.

Additionally, we will grant an extension of policy provisions or other requirements for an insured or claimant to perform any act, including submitting a claim or proof of loss, reporting information, submitting bills, or paying funds.

Impacted insureds can contact the Illinois Department of Insurance to file a complaint regarding any disaster related dispute or issue by calling the Department’s toll-free complaint hotline at 1.866.445.5364, or file a complaint online at: https://mc.insurance.illinois.gov/messagecenter.nsf

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