Family Medicine

MedPro Group was founded by doctors in 1899. For over a century, doctors have been involved in every key aspect of MedPro's organization: claims, underwriting, risk management and patient safety/protection. Their involvement has improved the healthcare delivery of more than a million healthcare providers throughout the years; however, given today's rapidly changing healthcare environment, we are not satisfied to rest on our laurels. Accordingly, MedPro has more than 20 specialty boards comprised exclusively of established doctors who are experts in their specialties.

Board overview

Rick Kellerman, MDDr. Kellerman attended medical school at the University of Kansas and completed his residency at Wesley Medical Center in Wichita, KS. He has served as Chair of the Department of Family and Community Medicine at the University of Kansas School of Medicine-Wichita since 1996. He is a past-president of the American Academy of Family Physicians and has served as an editor for the 2010-2013 annual editions of "Conn's Current Therapy." He has multiple publications on both clinical and health care policy to his credit, and has conducted national interviews on ABC, CBS, NBC, CNN, MSNBC, the Discovery Channel, the Wall Street Journal, The New York Times and USA Today.

Richard G. Roberts, MD, JD, FAAFP, FCLM, FRACGP (hon), FRCGP (hon)Richard G. Roberts, MD, JD, FAAFP, FCLM, FRACGP (hon), FRCGP (hon), is a Professor and past Chair in the Department of Family Medicine at the University of Wisconsin School of Medicine & Public Health in Madison. Since 1987 Dr. Roberts has practiced in Belleville, a rural community of 1900 people. A family physician and attorney, Dr. Roberts provides the full scope of family medicine services. Much of Professor Roberts's scholarship has focused on quality improvement, clinical practice guidelines, and patient safety.

Matt Rosenberg, MDDr. Rosenberg attended medical school at the University of California-Irvine and completed his residency in general surgery at UC-Irvine and in urologic surgery at Brigham and Women's Hospital in Boston before shifting his practice focus to general practice. He maintains a special practice interest in the medical management of urologic diseases, and is the current section editor of urology for the International Journal of Clinical Urology. Currently, Dr. Rosenberg serves in private practice in Jackson, MI, and also serves as Medical Director of Mid-Michigan Health Centers and as a medical staff member at Allegiance Health in Jackson.

David Ross, MDDr. Ross completed medical school and his residency training in Family Medicine at the University of Kansas Medical Center. He is a practicing physician and has served as Chief Medical Officer of Physician Clinics, St. Francis Hospital in Topeka, KS and as President and Chairman of the Board for KaMMCO. He is currently a member of the Board of Directors of Trust Company of Kansas.

Ernest Wightman, MDDr. Wightman attended medical school and completed his residency at the University of Kentucky. A distinguished and decorated Air Force pilot and Vietnam veteran, he also successfully completed a primary course in Aerospace Medicine at Brooks Air Force Base in 1990. He's served in private practice at Family Healthcare Associates in North Richland Hills, TX, for the past 14 years, along with current appointments to North Hills Hospital in North Richland Hills and the Tarrant County Academy of Family Practice.

Deanna Willis, MDDr. Willis attended medical school at the University of Missouri-Columbia and earned her MBA from the Indiana University Kelley School of Business. She served as Chief Medical officer of Quality and Medical Management for Indiana University Medical Group-Primary Care for 11 years until 2012, when she became senior medical director of Quality Improvement for IU Health Physicians. She also serves on the AMA's Physician Consortium for Performance Improvement's Preventative Care national workgroup.

Key Stats

Claims Data

Risk Reduction Strategies

Family Medicine Risk Strategies:

• Obtain complete patient history and medical information prior to patient exam, including cancer and cardiac history, as well as risk factors.
• Implement evidence-based guidelines including appropriate cancer screening tests and assessments.
• Arrange timely consult for medically complex and/or atypical clinical presentations.
• Implement comprehensive test tracking and referral tracking procedures, including patient follow up and documentation; routinely run reports to identify overlooked results and communications from referral sources.
• Develop and implement a consistent telephone triage system, utilizing only experienced registered nurses for assessment and triage to the practitioner.

Additional Risk Reduction Strategies:

• Communicate with patients and parents, including appropriate informed consent, patient/parent education and participation in their plan of care.
• Reconcile medications on every patient, every visit and document in the medical record.
• Delegate medication administration to qualified staff, and assess and document staff competency on an annual basis.

Risk management resources

MedPro insures thousands of specialty physicians across the country and is committed to providing top-notch risk management products and services, including:

• Dedicated risk management consultants who provide timely and meaningful support and guidance.
• A series of at-a-glance FAQ documents that offer succinct and concise information, strategies and resources.
• A convenient online risk management library that includes both broad and specialty-specific publications and resources.
• Closed claims analyses of family medicine cases, which provide risk-reduction strategies specific to this practice setting.
• ACCME-accredited educational opportunities, including in-person customized presentations that meet the needs of individual groups.
• Online risk courses offered through MedPro's vendor relationship with Medical Risk Management, Inc.
• On-site clinical risk assessments coordinated with a senior risk management consultant. Following assessments, insureds receive a written report that includes specific, evidence-based, risk-reduction strategies and recommendations based on both industry standards and guidance from MedPro's Family Medicine Advisory Board.
• Risk-reduction products and services at discounted prices through MedPro's strategic vendor relationships. Products include:
  • Interpreter and translator services
  • Informed consent templates
  • Test tracking and follow-up monitoring

Testimonials

"I was very pleased with the attorney who was representing me. He was very thorough, informative, dedicated, and he took the time to go through the case with me. He was very approachable and always available to contact with any questions or concerns I had... I was very impressed with his work. I would highly recommend him to anyone else."

MedPro Insured Family Medicine Physician

"My interaction with MedPro was pleasant and very supportive. The whole [defense team] was great - professional, reassuring, dedicated and–not to mention–very hard-working. They were terrific, and my sense was that they went above and beyond."

MedPro Insured Family Medicine Physician

"Throughout the ordeal I was constantly amazed and impressed with [the defense counsel's] understanding and control of the process. I believe his approach was flawless. He was constantly helpful in guiding me through this stressful experience and helped focus my efforts toward assisting in my own defense. I am completely satisfied and feel that I enjoyed the best outcome possible. I am also grateful for [MedPro's] support from day one. Your effort is appreciated."

MedPro Insured