Throughout their careers, and in the course of providing patient care, healthcare providers are exposed to liability risk. One type of risk that providers face is inquiries from state boards as a result of complaints about negligent practice or unethical or illegal behavior. These complaints might come from patients, their families, other providers, the state attorney general’s office, media reports, and so on. In some cases, complaints to the board also might coincide with malpractice lawsuits.
Read more General surgeons face various risks in day-to-day practice. Adverse outcomes related to surgical treatment, diagnosis, and medical treatment can result from numerous factors, including issues with technical competency, clinical judgment, communication, documentation, and more.
Read more Burnout in healthcare is rampant, and it is not limited to one clinical setting or a particular type of provider. Rather, feelings of exhaustion, cynicism, pessimism, detachment, and ineffectiveness can take a grip on healthcare providers of various ages, backgrounds, and specialties and have far-reaching consequences.
Read more Bias in healthcare is a persistent issue, both at an institutional and individual level. The downstream effect of this problem is evident in negative outcomes and health disparities for various populations. In particular, issues of bias have been noted in research focusing on variances in pain management. Studies have shown that:
Read more Customer complaints are common in every service industry, including healthcare. Yet, because of the nature of the services provided in healthcare and their impact on individuals’ health and well-being, managing complaints effectively is essential for ensuring patient satisfaction and reducing liability exposure.
Read more The impact of organizational culture on productivity, morale, staff retention, patient outcomes, safety, security, and overall well-being in healthcare is profound. A toxic culture can enable or even encourage a range of inappropriate and harmful behaviors, such as bullying, sexual harassment, microaggressions, and abuses of power.
Read more MedPro Group claims data show that allegations related to surgical treatment represent the highest malpractice case volume for gynecology providers. These allegations also account for more than half of all dollars paid for expense and indemnity costs associated with gynecology claims.1
Read more Providing inclusive and culturally competent care is an essential strategy for engaging patients, improving adherence to treatment, and helping address issues related to bias and health disparities. Often, discussions about culturally competent care focus on individuals who are racial or ethnic minorities or who identify with the LGBTQ+ community. Yet, another special and diverse population often is overlooked — people who have disabilities.
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