Risk Management Tools & Resources


10 Ways Healthcare Providers Can Tackle Burnout and Improve Self-Care

Burnout in healthcare is rampant, and it is not limited to one clinical setting or a particular type of provider. Rather, feelings of exhaustion, cynicism, pessimism, detachment, and ineffectiveness can take a grip on healthcare providers of various ages, backgrounds, and specialties and have far-reaching consequences.

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Improving Health Equity and Addressing Bias in Pain Management

Bias in healthcare is a persistent issue, both at an institutional and individual level. The downstream effect of this problem is evident in negative outcomes and health disparities for various populations. In particular, issues of bias have been noted in research focusing on variances in pain management. Studies have shown that:

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Improving Complaint Management in Dental Practices

Customer complaints are common in every service industry, including healthcare. Yet, because of the nature of the services provided in healthcare and their impact on individuals’ health and well-being, managing complaints effectively is essential for ensuring patient satisfaction and reducing liability exposure.

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Five Ways Healthcare Organizations Can Confront Burnout and Build Cultures of Well-Being and Resiliency

The impact of organizational culture on productivity, morale, staff retention, patient outcomes, safety, security, and overall well-being in healthcare is profound. A toxic culture can enable or even encourage a range of inappropriate and harmful behaviors, such as bullying, sexual harassment, microaggressions, and abuses of power.

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15 Strategies for Tackling the Top Malpractice Allegation in Gynecology

MedPro Group claims data show that allegations related to surgical treatment represent the highest malpractice case volume for gynecology providers. These allegations also account for more than half of all dollars paid for expense and indemnity costs associated with gynecology claims.1

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Creating an Inclusive Culture for Patients Who Have Disabilities

Providing inclusive and culturally competent care is an essential strategy for engaging patients, improving adherence to treatment, and helping address issues related to bias and health disparities. Often, discussions about culturally competent care focus on individuals who are racial or ethnic minorities or who identify with the LGBTQ+ community. Yet, another special and diverse population often is overlooked — people who have disabilities.

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Risk Management Strategies and Considerations for Opioid Prescribing

Opioid addiction is arguably one of the most significant public health crises in the United States over the past few decades. Increases in opioid prescribing and consumption in the late 1990s and first decade of the 2000s fueled an epidemic of overdoses, a national heroin crisis, and a rise in deaths from synthetic opioids.1

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An Uncomfortable Reality: Dealing With Domestic Violence in the Workplace

Violence is an undisputable issue in healthcare, and the media is rife with reports of violent acts occurring in various healthcare settings. Often, when thinking about violence in healthcare, stories in which patients or their families are the perpetrators come to mind. In some instances, disgruntled or mentally unstable employees act as the aggressors. Violence prevention programs often focus on these aspects, but sometimes overlook another crucial source of violence — domestic violence (including intimate partner violence).

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