Risk Management Tools & Resources

 

CASE STUDY: Failure to Follow Protocols, Poor Documentation, and Inadequate Postmortem Investigation Worsens Liability

This case study discusses how multiple missteps can play a role in an adverse outcome and increase the risk of liability. As such, the case study focuses on a healthcare providers' involvement with a patient from a two-phase perspective: clinical care provided to the patient during the patient's hospitalization and compliance with hospital protocols prior to and following the patient's death.

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Infection Control Strategies for Managing Reusable Medical Instruments and Devices in Senior Care Facilities

Senior care facilities, like other healthcare facilities, must make concerted efforts to prevent and control the risk of infectious diseases and outbreaks. The importance of infection control and prevention is particularly evident in senior care facilities due to the vulnerability of the population they serve.

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Infection Control in Senior Care Facilities: Is It Time to Double Down on Your Efforts?

Infections are a serious concern in senior care facilities and a major cause of hospitalization and death. Data show that 1–3 million serious infections occur annually in nursing homes, skilled nursing organizations, and assisted living facilities.

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CASE STUDY: Failure to Diagnose Nasopharynx Malignancy

A patient in his mid-sixties with a known history of exposure to asbestos and other chemicals several years prior presented to his ENT physician with complaints of nasal congestion, sinusitis, bronchitis, left ear pressure, recent hearing loss, and a history of nosebleeds with associated blood clots upon coughing.

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CASE STUDY: Improper Performance of Sinus Surgery

A patient in her mid-sixties presented to her ENT physician with complaints of chronic sinusitis and a 3-month history of headache with facial pain and swelling, as well as purulent nasal discharge. A CT scan revealed a deviated septum, and a subsequent fiber optic exam identified a right-sided sinus blockage.

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CASE STUDY: Failures in Communication and Management of Care Result in Poor Patient Outcome

The patient, a 66-year-old Hispanic male who did not speak English, was referred to a MedPro-insured ophthalmologist (Dr. A) by his regular optometrist (Dr. B) for evaluation of early cataracts. During the patient's appointment, Dr. A relied on her very limited Spanish proficiency to communicate with the patient instead of using an interpreter.

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When Patient Phobias Turn Into Medical Emergencies

Patient anxiety or fear related to medical or dental treatment can be problematic and concerning in various ways. These fears may manifest as noncompliance with treatment protocols or appointments schedules, behavioral issues, or — in extreme cases — medical emergencies.

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Ready, Set, Action — Managing a Medical Emergency When It Occurs

Preparing for medical emergencies requires time and resources, but the results can prove significant. When a medical emergency occurs, healthcare providers and staff members must be ready to quickly implement their emergency response plan.

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