A look at MedPro claims data for otolaryngology (ENT) shows that allegations related to diagnosis are not as prevalent as allegations involving surgical treatment. However, claims involving diagnosis-related allegations can be significant in terms of poor patient outcomes. These claims often involve cancer, and most of the allegations are related to a failure to order or delay in ordering diagnostic testing.
Read moreA patient in his mid-sixties with a known history of exposure to asbestos and other chemicals several years prior presented to his ENT physician with complaints of nasal congestion, sinusitis, bronchitis, left ear pressure, recent hearing loss, and a history of nosebleeds with associated blood clots upon coughing.
Read moreA patient in her mid-sixties presented to her ENT physician with complaints of chronic sinusitis and a 3-month history of headache with facial pain and swelling, as well as purulent nasal discharge. A CT scan revealed a deviated septum, and a subsequent fiber optic exam identified a right-sided sinus blockage.
Read moreThe patient, a 66-year-old Hispanic male who did not speak English, was referred to a MedPro-insured ophthalmologist (Dr. A) by his regular optometrist (Dr. B) for evaluation of early cataracts. During the patient's appointment, Dr. A relied on her very limited Spanish proficiency to communicate with the patient instead of using an interpreter.
Read morePatient anxiety or fear related to medical or dental treatment can be problematic and concerning in various ways. These fears may manifest as noncompliance with treatment protocols or appointments schedules, behavioral issues, or — in extreme cases — medical emergencies.
Read morePreparing for medical emergencies requires time and resources, but the results can prove significant. When a medical emergency occurs, healthcare providers and staff members must be ready to quickly implement their emergency response plan.
Read morePreparation is an essential element of emergency preparedness for healthcare practices and facilities. One important aspect of preparing for medical emergencies is procuring and maintaining appropriate equipment and supplies (including medications). Medical and dental professional organizations and emergency preparedness literature generally recommend that office practices maintain at least basic emergency equipment and supplies.
Read moreMedical emergencies — such as cardiac arrest, loss of consciousness, allergic reactions, and respiratory distress — can occur anywhere, including healthcare offices and facilities. Although some medical emergencies are inevitable, others can potentially be avoided through careful patient evaluation and assessment.
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