Managing Medical Emergencies: A Three-Pronged Approach for Healthcare Practices

Medical emergencies — unexpected events that lead to bodily injuries or critical medical conditions — can occur anywhere, including healthcare practices. In fact, the occurrence of medical emergencies in healthcare settings might not be as uncommon as many people think. For example:

Preventing Medical Emergencies in Healthcare Practices

Medical emergencies can and will occur in healthcare practice settings, making preparation paramount. A vital step in preparing for a medical emergency is developing a written emergency response plan. When creating or evaluating your practice’s plan for responding to unexpected medical crises, consider the following:

Preparing for Medical Emergencies in Healthcare Practices

Medical emergencies can and will occur in healthcare practice settings, making preparation paramount. A vital step in preparing for a medical emergency is developing a written emergency response plan. When creating or evaluating your practice’s plan for responding to unexpected medical crises, consider the following:

Taking Action During Medical Emergencies in Healthcare Practices

Thoroughly preparing for medical emergencies requires time and resources, but the results can prove significant. When an emergency occurs, healthcare providers and staff members must be ready to quickly implement their emergency response plans. Failure to do so might result in significant consequences for the individual having the emergency.

When the System Goes Down: Proactive Planning for Electronic Health Record Downtime

Electronic health record (EHR) systems are ubiquitous in healthcare and serve as the primary repository for important patient health information. When properly implemented, these systems have proven beneficial as part of emergency management and response efforts. They can help preserve data, facilitate the quick transfer of critical information, and ensure continuity of care.

Overcoming Telehealth Barriers and Engaging Older Adults in Virtual Care

If the COVID-19 pandemic offered any silver lining at all for healthcare, one could easily argue that it was telehealth. During the public health crisis, telehealth offered a virtual gateway that became instrumental to continuity of care for patients and economic viability for practices.

Although the use of telehealth has receded from its peak during the pandemic, it almost certainly will remain a critical tool in healthcare delivery — particularly since access to care and provider shortages remain top concerns.

Let’s Chat: Examining Top Risks Associated With Generative Artificial Intelligence Chatbots

Generative artificial intelligence (AI) chatbots have been making waves in various industries, particularly since the release of Open AI’s ChatGPT-4 in the spring of 2023. The hype and excitement around these powerful technologies is not without merit. Chatbots offer a compelling case for how AI can revolutionize our world and change how we approach everyday tasks and challenges.

LEAPing to Better Complaint Management in Healthcare Practices

Dealing with customer dissatisfaction is a reality in every industry, and healthcare is no different. Even healthcare practices that are extremely diligent about patient experience and satisfaction will most likely encounter patient complaints on occasion. For this reason, practices should implement a complaint management process that all providers and staff members can understand and follow. Every employee should be prepared to manage patient complaints promptly and according to office protocol.