Risk Management Tools & Resources

 

Inadequate Training: A Top Risk in Robotic Surgery

In both 2014 and 2015, the ECRI Institute listed robotic surgery complications due to insufficient training on its Top 10 Health Technology Hazards list. ECRI noted that robotic surgical systems (RSS) are being used more frequently and more broadly, without thorough consideration of surgical teams' training and proficiency.

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Risk Management Fundamentals of Documentation

Documentation in the medical record fulfills many purposes. It records and memorializes patient care, facilitates communication among caregivers, forms the basis for coding and billing, provides data pertinent to quality improvement, and may provide information that is critical during an audit or legal action.

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Patient Confidentiality as a Key Component of Corporate Compliance

Healthcare providers and staff have an ethical and legal responsibility to protect patient confidentiality by preventing unauthorized disclosure of patient-identifiable health information.

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Record Retention Basics for Healthcare Practices

Healthcare practices generate and maintain many different types of records, including patient health records and business records. These records help practices maintain critical information and deliver quality services and care.

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Is Your Healthcare Organization Walking the Line When It Comes to Corporate Compliance?

In healthcare, corporate compliance refers to an organization's commitment to (a) detect and prevent violations of state and federal laws, (b) establish expectations for ethical business practices, and (c) set appropriate standards for patient services and care. In a nutshell, corporate compliance is a commitment to do the right thing, both legally and ethically.

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Inadequate Preoperative Preparation and Intraoperative Monitoring Lead to Patient Death

The patient, a 50-year-old male who was morbidly obese, presented for surgery that required him to be placed in a "jackknife" position (which is known to be risky for obese patients). The surgeon did not perform a medical or cardiac evaluation on the patient prior to the surgery, nor did he obtain an evaluation from the patient's primary care provider.

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CASE STUDY: Lapses in Clinical Judgment Lead to Poor Patient Outcome and Malpractice Suit

A patient who had undergone radiation therapy for cancer of the soft palate presented to his general dentist for routine care. Because of severe xerostomia, the dentist and patient were unable to control the patient's caries.

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Top 10 Risk Management Strategies for Telehealth/Telemedicine
  1. Be aware of federal and state laws and regulations related to telehealth, such as requirements for licensure, online prescribing, informed consent, clinical decision-making, and quality improvement. Check with your state medical or dental board for specific guidance.
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