Risk Management Tools & Resources

 


Acknowledging and Addressing Medical Gaslighting

Acknowledging and Addressing Medical Gaslighting

Laura M. Cascella, MA, CPHRM

“Medical gaslighting” is a relatively new term, but not necessarily a new problem. It refers to situations in which healthcare providers ignore or dismiss patients’ or caregivers’ concerns without appropriate evaluation.1 Although this issue can affect any patient, certain groups are at increased risk, such as people of color, women, people who are overweight or obese, individuals who identify as LGBTQ+, and people who have physical and cognitive disabilities.2

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Balancing Social Media and Patient Privacy in Healthcare

Balancing Social Media and Patient Privacy in Healthcare

Maintaining the privacy of patients’ protected health information (PHI) is one of the most significant concerns related to social media use in healthcare. At the federal level, the U.S. Department of Health and Human Services governs the privacy and security of PHI under HIPAA regulations. States also may have laws related to the privacy and security of PHI, which might be more stringent than federal laws.

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Preparing for the Inevitable: Security Incidents and Data Breaches

Preparing for the Inevitable: Security Incidents and Data Breaches

Laura M. Cascella, MA, CPHRM

In an ideal world, implementing proactive security measures would guarantee the safety of protected health information (PHI) and other confidential data. But experience has shown that even well-guarded networks and systems can be infiltrated, resulting in compromised infrastructure, privacy and security violations, and data losses (e.g., in cases of ransomware).

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Selling Health Products: Easy Money or Risky Business?

Selling Health Products: Easy Money or Risky Business?

The sale of nonprescription health products — such as dietary supplements, vitamins, essential oils, skin care products, and nutraceuticals — is big business in the United States and abroad. In fact, the global market for dietary supplements was valued at $192.65 billion in 2024, and it is expected to expand at a compound annual growth rate of 8.9 percent from 2025 to 2033.1

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Getting in the Weeds With Recommending Medical Marijuana

Getting in the Weeds With Recommending Medical Marijuana

Laura M. Cascella, MA, CPHRM

Over the past few decades, a shift has occurred in both public opinion related to using marijuana for medical purposes (“medical marijuana”1) and state laws that address this issue. The most recent update from the National Conference of State Legislatures notes that 40 states, the District of Columbia, and three territories have enacted laws that permit marijuana for medicinal purposes.2 Some states and territories also permit marijuana for nonmedical purposes. However, marijuana is still classified as a Schedule 1 drug under the federal Controlled Substances Act — thus, it is illegal.

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Artificial Intelligence Scribes in Healthcare

Laura M. Cascella, MA, CPHRM

Artificial intelligence (AI) is the frontier in healthcare technology, and its potential seems almost boundless. One highly touted promise of AI is that healthcare organizations and providers can use it to reduce administrative workload, particularly as it relates to documentation.

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Active Shooter Preparedness and Response for Healthcare Practices

Marcy A. Metzgar

Healthcare practices, like hospitals, need to be ready for the tragic reality of an active shooter at their location. However, unlike hospitals, they have fewer people to protect and cover less square feet. Despite the physical environment of a healthcare practice, having an emergency preparedness plan in place that addresses an active shooter situation is critical.

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Strengthening the Frontline: Cybersecurity Training for Healthcare Workers

Laura M. Cascella, MA, CPHRM

In today’s connected world, the need to protect proprietary and sensitive information is increasingly challenging. As technology continues to expand and evolve, cybersecurity has become a preeminent concern for many industries, including healthcare. Complex networks and data exchanges, cloud-based services, social media, online portals, the Internet of Things, artificial intelligence (AI), and other technologies have introduced opportunities and efficiencies but also potential threats.

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